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Lovelace Women's Hospital Ratings

4701 MONTGOMERY BOULEVARD NE
Albuquerque, NM 87109
Phone: (505) 727-7805

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Lovelace Women's Hospital save lives? 3% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Failure11%
Pneumonia14%


Infectious Disease at Lovelace Women's Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
4
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 49m

Non-critical cases where patient is discharged have total visit time of 2 hour and 55 minutes

Serious cases where patients are admitted have 3 hour and 46 minutes to be admitted, then an additional 1 hour and 50 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Lovelace Women's Hospital 4.6 out of 5 based on 28 ratings. 28 user reviews.


69% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

    No consistently negative reviews



    Footnotes:
    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate



    Lovelace Women's Hospital Stories



    Apr 30, 2022, 9:29 PM
    Lovelace Women's Hospital: "The ER on McMann is an urgent care with primarily nurse practioners charging dr fees? A NP spent 5 minutes with me about my need for adequate pain reflief. she said it was not acute. she refused to read my nerve conduction studies that referenced axonal pain, sensory ataxia which I have had for over 9 years. she offered me one htdrocodone and tyylenol#3. My pain is debilitating and interferes with my daily activities. She did not want to hear anything. They obly rx expensive pharm. oxycodone 5 mg is all I need. Refused. She said they were paying for the meficine. Oxycodone is much less costly than Tramadol which I had serious side effects. Nursing and ER has become a heartless and non personable experience. Suggest you save yourmoney. only street addicts csn get pain relief. They have poor leadership of the Board of Medicine. Florida has guidelines that are humaritarian. NM Board refuses to look at Floridas doctors guidelines. I heard they want euthansia in NM. Kill off pain patients as the pain is real and worse at noc. They are profit making medixal care." - Judith

    May 22, 2017, 8:58 PM
    Lovelace Women's Hospital: "Worst experience of my life; got to the ER about 9am. It was 3pm when I left, hadn't been seen yet!! Experienced a young girl miscarrying and bleeding, They gave her a pad and told her to sit down!!! Her dad was screaming at the staff, Sooo wrong on so many levels. I have never seen such little regard for patients in my life!!! " - Arlene

    Jun 30, 2015, 10:15 PM
    Lovelace Women's Hospital: "I will never bring my husband back to the ER here. My husbands Dr. Sent us to the ER because his oxygen level was low and heart rate was high he was having a difficult time breathing. We have always gone to UNM Hospital but she said loveless emergency room will get him in quicker. What a joke, they stick us in a room, gives him oxygen and leave us there for two hours before anyone came in. There's no calling button anywhere in the ER room. My husband had to go to the bathroom, he's a high fall risk so I go out to look for help, the only person I could find to help was a paramedic who happened to be walking by. He helped my husband to the bathroom and back and not one person on duty noticed he had taken off his oxygen to go to the bathroom. The dr finally came in after already being here for two hours and after three hrs my husband finally gets his first elf and blood drawn. Four hours into this nightmare, they take him for a cat scan. We are now coming on our 7th hour and we haven't been told anything. This is the worst ER we have been to." - Lorinda

    Jun 30, 2015, 10:12 PM
    Lovelace Women's Hospital: "I will never bring my husband back to the ER here. My husbands Dr. Sent us to the ER because his oxygen level was low and heart rate was high he was having a difficult time breathing. We have always gone to UNM Hospital but she said loveless emergency room will get him in quicker. What a joke, they stick us in a room, gives him oxygen and leave us there for two hours before anyone came in. There's no calling button anywhere in the ER room. My husband had to go to the bathroom, he's a high fall risk so I go out to look for help, the only person I could find to help was a paramedic who happened to be walking by. He helped my husband to the bathroom and back and not one person on duty noticed he had taken off his oxygen to go to the bathroom. The dr finally came in after already being here for two hours and after three hrs my husband finally gets his first elf and blood drawn. Four hours into this nightmare, they take him for a cat scan" - Lorinda


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