Los Alamos Medical Center Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Los Alamos Medical Center save lives? 0% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Failure	11%
Pneumonia	13%

Infectious Disease at Los Alamos Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	0
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	0

Emergency Room Wait Time Ratings

Time until initial exam: 0h 29m

Non-critical cases where patient is discharged have total visit time of 2 hour and 22 minutes

Serious cases where patients are admitted have 2 hour and 47 minutes to be admitted, then an additional 1 hour and 19 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE

61% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Los Alamos Medical Center Stories

Share your experience

Nov 17, 2016, 9:22 PM
Los Alamos Medical Center: "My complaint is with the ER Physician and Anesthesiologist whose services I was provided by Los Alamos Medical Center for a broken foot and arm, as well as the hospital itself. I went to my only local hospital which is clearly contracted with my insurance company, but just got stuck with a bill from the ER doctor and anesthesiologist who are not contracted and refuse to accept only the usual, customary and reasonable rate that my insurance pays to out-of-network providers. Instead, they greedily took my insurance company's payment and additionally are balance billing me for the rest of their exorbitant rates. And, what's really ridiculous is that the ER doctor basically did very little for me and called in an orthopedic surgeon who took care of me (and who, thankfully is contracted with my insurance). Now, when all the insurance payments and adjustments shook out, the ER doctor basically expects to receive more than the orthopedic surgeon accepted (and he did the work). That's ludicrous. Hospitals should consider themselves gatekeepers, such that if the ER facility is contracted with your insurance, then any provider which THEY present to you should be, as well. It is very misleading and obviously ER patients are under physical DURESS when they sign paperwork upon arrival. There is a reason why legislature against such balance billing had been introduced in multiple states - because it is SHOCKING and WRONG. Shame on Los Alamos Medical Center, not to mention the unscrupulous uncaring ER providers who are making more money DIRECTLY out of the pockets of unfortunate people facing a crisis. What on earth do I have insurance for if it can't cover me in an emergency? This is crazy and scary. Please change the laws in New Mexico to limit such uncontracted providers to accept the usual, customary and reasonable rates that insurance companies will and do pay and prohibit balance billing." - JD

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