Lonesome Pine Hospital Ratings
1990 Holton Avenue East
Big Stone Gap, VA 24219
Phone: (276) 523-8726
Big Stone Gap, VA 24219
Phone: (276) 523-8726
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Lonesome Pine Hospital save lives? 0% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Lonesome Pine Hospital | National Average | |
|---|---|---|
| Heart Failure | 13.1% | 11.8% |
| Pneumonia | 16.8% | 18.2% |
Infectious Disease at Lonesome Pine Hospital
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 1 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 0 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 2h 33mSerious cases where patients are admitted wait 1 hour and 43 minutes delay before admission to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: POOR
Positive Patient Ratings
Some patients praise:- Nurses usually respond quickly when patients need help
- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
- Patients usually receive help when they request it
- Rooms and facilities are usually clean
Negative Patient Ratings
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Lonesome Pine Hospital Stories
May 22, 2017, 7:31 PM
Wellmont Lonesome Pine Hospital: "I have never in my life been so insulted by a group of nurses like I did tonight at lonesome pine ER. I was treated as if I was lying, just there seeking pain medication, and as an uneducated individual. I asked for a pillow 3 times before a nurse finally got so aggravated said "ok" rolled her eyes and got one. The doctor himself was so aggravated by me asking simple questions he just turned plain rude. The nurses at one point were in a group whispering about my "attitude" when I never had one until I got an attitude from one for asking for a PILLOW. My over-all experience was terrible I will NEVER go back. I'm a nursing student right now, currently in my last semester, I'm SO thankful I have been trained to treat people with respect no matter the circumstance. These people should go back and have a good teaching on how to treat "patients". " - Cait
