Lenox Hill Hospital Ratings

100 EAST 77TH STREET
New York, NY 10021
Phone: (212) 439-2345

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Lenox Hill Hospital save lives? 16% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack13%
Heart Failure8%
Pneumonia12%


Infectious Disease at Lenox Hill Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
96
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
12


Emergency Room Wait Time Ratings

Time until initial exam: 0h 56m

Non-critical cases where patient is discharged have total visit time of 2 hour and 44 minutes

Serious cases where patients are admitted have 4 hour and 5 minutes to be admitted, then an additional 1 hour and 47 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Lenox Hill Hospital 4.45 out of 5 based on 22 ratings. 22 user reviews.


65% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Lenox Hill Hospital Stories



Jul 28, 2019, 6:18 PM
: "I brought my father to Mercy Hospital of Buffalo's ER. We are still waiting after 4 hours. This is unacceptable. The staff can not even tell us how much longer it will be.
Lynn M. Lauricella "
- LYNN

Sep 11, 2018, 5:22 AM
Ellis Hospital: "My boyfriend had a stroke nearly a year ago. He had a crabiectomy and has been recovering since. Tonight he had a huge seizure and I called 911. We have been in the ER for 4 hours now and yet to see a Dr. I complained and raised a fit so now a CT is being done and we STILL have seen no MD. I’ve worked in hospitals all my adult life and this is unacceptable. Ready to go AMA and take hm to a hospital in Albany. " - Catherine

May 21, 2018, 11:18 AM
Good Samaritan Hospital Medical Center: "I went to Good Samaritan in February which turned out to be cancer. Well when they put me in a room the other patient had people in the room all night. I got no sleep. So now I gotta go there for chemo. On one occasion the bag was leaking. Nobody knows what they are doing. They put me back into the hospital because my blood count was low. I sat in the emergency room for 7 hours. To say this is a great hospital would be a lie. It was such a bad experience" - Donna

May 18, 2018, 10:52 AM
Plainview Hospital: "My experience at this horrible was horrible.the staff does not follow through on orders.the emergency room was another horrors go somewhere elde." - Sandy

Apr 30, 2018, 3:15 PM
Good Samaritan Hospital Of Suffern: "I am in the emergency room with my 86 year old mother. She seems to have suffered a mild stroke. Woke up this morning with pain in her head could not walk vomiting and slurd speech. Arrived at ER around 11:40am register and saw triage. Was to room in ER and mother was laid in ER bed. It is 3:15 pm. Blood was drawn by nurse still no Doctor has seem my mother. " - Angel


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