Lehigh Valley Hospital - Hazleton Ratings

700 East Broad Street
Hazleton, PA 18201
Phone: (570) 501-4000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Lehigh Valley Hospital - Hazleton save lives? 6% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Lehigh Valley Hospital - HazletonNational Average
Heart Attack11.5%12.6%
Stroke13.4%13.9%
Heart Failure10.7%11.8%
Pneumonia17.5%18.2%



Infectious Disease at Lehigh Valley Hospital - Hazleton

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
5
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
2



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 25m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Lehigh Valley Hospital - Hazleton Stories



Nov 02, 2021, 8:03 PM
Hazleton General Hospital: "Its been 4 hours and Im about to leave w edemas on the brain. Cant get a simple IV of steroids. HELP!" - Lucy

Oct 04, 2021, 7:59 PM
Hazleton General Hospital: "Your report is wrong I live in hazleton, 6 hour is the avg time. " - Da

Aug 05, 2020, 11:14 PM
Hazleton General Hospital: "Waited 4 hours and could not wait any longer in er tonight. Other patients were fighting with each other due to weight. Totally awful!! Never again. " - Denise


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