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Leconte Medical Center Ratings

742 MIDDLECREEK ROAD
Sevierville, TN 37862
Phone: (865) 446-7500

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Leconte Medical Center save lives? 2% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack14%
Heart Failure12%
Pneumonia12%


Infectious Disease at Leconte Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
4
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 43m

Non-critical cases where patient is discharged have total visit time of 2 hour and 25 minutes

Serious cases where patients are admitted have 3 hour and 4 minutes to be admitted, then an additional 2 hour and 2 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Leconte Medical Center 4.55 out of 5 based on 25 ratings. 25 user reviews.


74% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Leconte Medical Center Stories



Aug 08, 2022, 4:10 PM
Leconte Medical Center: "8/01/2022: I was taken by ambulance to LeConte Medical Center in Sevierville, TN after a fall down a flight of stairs. According to their records, I arrived at 5:17 p.m. After x-rays, CT scan and registration, I sat in a wheelchair for 9 hours until 2 a.m. the next day. Nobody gave us updates and receptionist kept telling everyone who asked that they don’t give her any information. After 7 hours, people were asking her if a 7 hour wait was typical and she responded yes. Obviously, I was in a great deal of pain from the fall but no pain medication was offered. My husband found some Tylenol in our car for me instead. I hope someone who has authority to do so, makes some drastic changes to alleviate these extremely long waits in the Emergency Room. I didn’t have a choice then, but will try any way I can to go to a different hospital in an emergency. I would recommend any one else do the same." - Barbara

Aug 05, 2021, 10:57 PM
Leconte Medical Center: "This is the worse hospital I've ever been to. People waiting over 10 hours to be seen for things that could kill them. Like appendicitis. But still had to leave because they weren't being seen. I wouldn't take my worst enemy into this place. I would die Judy trying to get some where else. " - Melody

Aug 05, 2021, 10:57 PM
Leconte Medical Center: "This is the worse hospital I've ever been to. People waiting over 10 hours to be seen for things that could kill them. Like appendicitis. But still had to leave because they weren't being seen. I wouldn't take my worst enemy into this place. I would die Judy trying to get some where else. " - Melody

Aug 05, 2021, 10:57 PM
Leconte Medical Center: "This is the worse hospital I've ever been to. People waiting over 10 hours to be seen for things that could kill them. Like appendicitis. But still had to leave because they weren't being seen. I wouldn't take my worst enemy into this place. I would die Judy trying to get some where else. " - Melody

Aug 05, 2021, 10:57 PM
Leconte Medical Center: "This is the worse hospital I've ever been to. People waiting over 10 hours to be seen for things that could kill them. Like appendicitis. But still had to leave because they weren't being seen. I wouldn't take my worst enemy into this place. I would die Judy trying to get some where else. " - Melody

Aug 05, 2021, 10:57 PM
Leconte Medical Center: "This is the worse hospital I've ever been to. People waiting over 10 hours to be seen for things that could kill them. Like appendicitis. But still had to leave because they weren't being seen. I wouldn't take my worst enemy into this place. I would die Judy trying to get some where else. " - Melody

Aug 05, 2021, 10:57 PM
Leconte Medical Center: "This is the worse hospital I've ever been to. People waiting over 10 hours to be seen for things that could kill them. Like appendicitis. But still had to leave because they weren't being seen. I wouldn't take my worst enemy into this place. I would die Judy trying to get some where else. " - Melody

Aug 05, 2021, 10:57 PM
Leconte Medical Center: "This is the worse hospital I've ever been to. People waiting over 10 hours to be seen for things that could kill them. Like appendicitis. But still had to leave because they weren't being seen. I wouldn't take my worst enemy into this place. I would die Judy trying to get some where else. " - Melody

Nov 08, 2020, 7:52 PM
Leconte Medical Center: "The EMT took my husband to your hospital, It was about 10:40pm. They had us in a room for five hours. No one even kept us up to date as what was going on. Finally the doctor came in said that they couldn't find any infections or nothing. Dr. Elizabeth Hull was on duty. Well his white cells and red cell were down and so was his platelets. His white blood count was 3.4, his red blood count was 3.37. I think we should have been told that. Then Thursday evening a nurse call and told me that he has two infections, and Dr. Bradley was sending he medicine right away. She told me to bring him back either Saturday or Sunday for a follow up. He also had a high fever when he came in on Wednesday night. They said that they would give something to help the fever. That took about two hours. I brought him back in on Sunday 11/8/2020. We got there about 1:30 and we sat in the waiting room till 3:45 so we leave. I would like to know what infection my husband has. Thank You. " - Cheryl

Aug 13, 2019, 7:23 AM
Leconte Medical Center: "Avoid at all cost. I would give 0 stars if allowed. Had to take my 89 year old father here after a fall. We are still here almost 5 hrs later. They are super fast to get u into a room n send someone to get ur insurance info then forget it....you sit. Didn’t see nurse till I requested one. No one ever asked what medical conditions or meds he took. Finally 2 hrs in they gave him a shot for pain. 3 hrs later X-ray. 4 hrs later I had to call and ask about results. Only to be told Oh sorry internet not working. Dr finally shows up shoulder broken, take pain meds use sling. Still waiting on a nurse to come in w sling.....billing just showed up u have $80 co pay. How do u intend to pay? Lol total cluster. Oh n to the previous poster who said they were locked in room so were we. The door sticks I was told. Maybe the staff should spend less time laughing and gossiping in the hallways and more time offering patient care.
Adding on to this....just left drug store. One of the prescriptions he can’t take due to other meds he’s on. Oh that’s right no one ever asked me for a meds list. Thank god for cvs catching it!!"
- tami


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