Lawrence General Hospital Ratings

One General Street
Lawrence, MA 01842
Phone: (978) 683-4000

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Lawrence General Hospital save lives? 3% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Lawrence General Hospital	National Average
Heart Attack	13.3%	12.6%
Stroke	14.8%	13.9%
Heart Failure	10.7%	11.8%
Pneumonia	19.3%	18.2%

Infectious Disease at Lawrence General Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	18
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	3

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 2m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:

Nurses usually take time to communicate well
Doctors usually communicate well with patients

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Patients often don't receive help when they request it
Facilities are sometimes dirty
Rooms were often noisy at night

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Lawrence General Hospital Stories

Jun 14, 2022, 3:09 PM
Lawrence General Hospital: "I have been sitting with my 78 year old diabetic dad in the waiting area for exactly 3 hours to be seen. No one has come out to let us know there is a delay or check in to see if he is okay. They have phone charging station where someone has put there puke bucket on it. " - Maria

Apr 28, 2022, 9:28 PM
Lawrence General Hospital: "Have been at the emergency admit since 10:00 AM it’s almost 9:00 PM and we are still waiting to get results and guidance on admission. My father in-law is 78 yrs old, Diabetic with sever swelling in his feet is simply at the mercy of the hospital. He is just sitting there drooling his life away until being admitted. Third world country anyone?" - Sukesh

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