Lansdale Hospital Ratings

100 Medical Campus Drive
Lansdale, PA 19446
Phone: (215) 368-2100

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Lansdale Hospital save lives? 2% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Lansdale HospitalNational Average
Heart Attack12.4%12.6%
Stroke13.4%13.9%
Heart Failure10.5%11.8%
Pneumonia21.5%18.2%



Infectious Disease at Lansdale Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
9
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
1



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 20m

Serious cases where patients are admitted wait 2 hour and 28 minutes delay before admission to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Lansdale Hospital Stories



Jun 08, 2022, 2:45 PM
Lansdale Hospital: "Came to er today with my daughter. She is complaining of severe kidney pain. Waited and waited, with no one in waiting room. Finally brought back, took forever for someone to come in . Assigned the worst nurse I have ever seen. When you are in pain you are not interested in her excuses. She had tests and pain meds. The pain came back and we called for help. No one came, she pushed the call button at least 6 times no response. I finally went to the desk, still nothi g. Finally I stopped another doctor and he went and got someone. Her nurses excuse was she was hanging blood and couldn't leave. Poor excuse get someone else. When I walked down the hall. I was chased away by some security card. Really- are you kidding. Worst experience ever. By the way we are still here almost 3 hours later. You will get 0 stars as a rating.
"
- Rose

Oct 30, 2015, 10:06 AM
Lansdale Hospital: "On Wednesday October 28th, 2015 I rushed myself to the emergency room in full blown asthmatic discomfort. I was greeted by patient services; not the friendliest. Later the triage nurse who then escorted me to the emergency room where the staff was impeccable. Albeit however, Dr. Penner was probably the amazingly, caring and compassionate and knowledgeable doctor I have ever had the pleasure of meeting.

Awesome bedside manners, medication knowledge, and well informed in medicine. Dr. Penner is truly an asset! I truly appreciated your time and wisdom. I felt safe and well informed and reassured upon my discharge. This type of service goes along way!

Thank you Gary Penner for your kindness, but mostly the time you gave.


Ms. DeGraffenreidt
Lansdale"
- Ruth


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