Lancaster General Hospital Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Lancaster General Hospital save lives? 29% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Lancaster General Hospital	National Average
Heart Attack	10.8%	12.6%
Stroke	10.4%	13.9%
Heart Failure	9.1%	11.8%
Pneumonia	13.4%	18.2%

Infectious Disease at Lancaster General Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1	30
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2	2

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 35m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE



Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Lancaster General Hospital Stories

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May 22, 2024, 2:20 AM
Lancaster General Hospital: "Medical personal did not inquire with me or sister for fathers transfer to er, in return asked the pt whom was close to being unconscious .., Administered wrong care and treatment killing him as it placed to much on his condition and heart and kidneys.the nurse Abigale Hoffman only added to his murder as she didnt monitor him at all and their was no Dr. to supervise I had to run for help but it was too late. Incompetent staff, poor staffing,uneducated personal and shouldn’t be practicing. Took my dad’s life. Better watch your back guys seems to be a habit and people want revenge" - Percent-less

Aug 06, 2023, 3:46 AM
Lancaster General Hospital: "MY DAd has been the ER with an infected leg and now n/v fever chills and he has been waiting for 8+ hours. this site and the hospitals reported wait times are not accurate!!!!" - Bonnie

Jul 19, 2023, 4:19 PM
Lancaster General Hospital: "Second time this month in ER. Came on a Sunday morning with no one waiting. In and out of ED in under 6 hours. Today, four hours in waiting room with 100 other people. The door to first exam is less than 15 minutes and labs got done in first hour. Test needed scheduled and performed but the waiting is uncomfortable for my body that is in pain. " - Jamie

Jul 05, 2023, 10:18 PM
Lancaster General Hospital: "The only way to move up on the waiting list is when other patients leave without being seen waiting 5hours now and they haven’t taken one patient back from the waiting room " - Linford

Feb 13, 2023, 11:22 PM
Lancaster General Hospital: "In hour 5 of what I am told is likely a 10 hour wait. Is this for real? I would leave but dr says my newly diagnosed DVT needs attention I have never experienced anything like this. The is what the Univ of PEnnsylvania calls service?" - Patti

Jun 03, 2022, 5:56 AM
Lancaster General Hospital: "Called 911 d/t SOB, CP, facial tingling likely d/t positive covid. Got shoved into a waiting room bc my oxygen was 100%. Waited 6 hrs so far and still waiting! No one checks on you here either. It's like I was forgotten!!! Worst experience at an ER ever. If I had a ride I would just leave and go somewhere else!" - Lael

Apr 25, 2022, 6:41 PM
Lancaster General Hospital: "8 hrs waiting in emergency room for wife to get a room, this is ridiculous. " - Gary

Nov 19, 2021, 1:52 AM
Lancaster General Hospital: "Nov. 18, 2021, 12:00AM. My mom’s doctor send my mother to emergency because she was very dizzy and had a fever of 103. Got to the ER at 5:25PM. She is 89 years old and has heart problems. The Dr. send all the referrals papers and told us to hurry up. It’s 12:05 AM and just now the nurse came to get her. This is the worst hospital that I have ever visit and I have visited many hospitals in my life because my husband was in the military but this one makes #1 in all the states that I have visited." - Georgina

Nov 19, 2021, 12:09 AM
Lancaster General Hospital: "Nov. 18, 2021, 12:00AM. My mom’s doctor send my mother to emergency because she was very dizzy and had a fever of 103. Got to the ER at 5:25PM. She is 89 years old and has heart problems. The Dr. send all the referrals papers and told us to hurry up. It’s 12:05 AM and just now the nurse came to get her. This is the worst hospital that I have ever visit and I have visited many hospitals in my life because my husband was in the military but this one makes #1 in all the states that I have visited." - Georgina

Jan 09, 2021, 11:42 PM
Lancaster General Hospital: "The worst ER ever! They lie on here about their wait time.. it’s 4-5 hour wait if your a suspected covid patient in your 80’s in distress!" - Lisa

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