Lancaster General Hospital Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Lancaster General Hospital save lives? 7% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	15%
Heart Failure	9%
Pneumonia	12%

Infectious Disease at Lancaster General Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	124
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	0

Emergency Room Wait Time Ratings

Time until initial exam: 0h 23m

Non-critical cases where patient is discharged have total visit time of 2 hour and 10 minutes

Serious cases where patients are admitted have 2 hour and 39 minutes to be admitted, then an additional 1 hour and 30 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE

68% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Lancaster General Hospital Stories

Share your experience

Aug 06, 2023, 3:46 AM
Lancaster General Hospital: "MY DAd has been the ER with an infected leg and now n/v fever chills and he has been waiting for 8+ hours. this site and the hospitals reported wait times are not accurate!!!!" - Bonnie

Jul 19, 2023, 4:19 PM
Lancaster General Hospital: "Second time this month in ER. Came on a Sunday morning with no one waiting. In and out of ED in under 6 hours. Today, four hours in waiting room with 100 other people. The door to first exam is less than 15 minutes and labs got done in first hour. Test needed scheduled and performed but the waiting is uncomfortable for my body that is in pain. " - Jamie

Jul 05, 2023, 10:18 PM
Lancaster General Hospital: "The only way to move up on the waiting list is when other patients leave without being seen waiting 5hours now and they haven’t taken one patient back from the waiting room " - Linford

Feb 13, 2023, 11:22 PM
Lancaster General Hospital: "In hour 5 of what I am told is likely a 10 hour wait. Is this for real? I would leave but dr says my newly diagnosed DVT needs attention I have never experienced anything like this. The is what the Univ of PEnnsylvania calls service?" - Patti

Jun 03, 2022, 5:56 AM
Lancaster General Hospital: "Called 911 d/t SOB, CP, facial tingling likely d/t positive covid. Got shoved into a waiting room bc my oxygen was 100%. Waited 6 hrs so far and still waiting! No one checks on you here either. It's like I was forgotten!!! Worst experience at an ER ever. If I had a ride I would just leave and go somewhere else!" - Lael

Apr 25, 2022, 6:41 PM
Lancaster General Hospital: "8 hrs waiting in emergency room for wife to get a room, this is ridiculous. " - Gary

Nov 19, 2021, 1:52 AM
Lancaster General Hospital: "Nov. 18, 2021, 12:00AM. My mom’s doctor send my mother to emergency because she was very dizzy and had a fever of 103. Got to the ER at 5:25PM. She is 89 years old and has heart problems. The Dr. send all the referrals papers and told us to hurry up. It’s 12:05 AM and just now the nurse came to get her. This is the worst hospital that I have ever visit and I have visited many hospitals in my life because my husband was in the military but this one makes #1 in all the states that I have visited." - Georgina

Nov 19, 2021, 12:09 AM
Lancaster General Hospital: "Nov. 18, 2021, 12:00AM. My mom’s doctor send my mother to emergency because she was very dizzy and had a fever of 103. Got to the ER at 5:25PM. She is 89 years old and has heart problems. The Dr. send all the referrals papers and told us to hurry up. It’s 12:05 AM and just now the nurse came to get her. This is the worst hospital that I have ever visit and I have visited many hospitals in my life because my husband was in the military but this one makes #1 in all the states that I have visited." - Georgina

Jan 09, 2021, 11:42 PM
Lancaster General Hospital: "The worst ER ever! They lie on here about their wait time.. it’s 4-5 hour wait if your a suspected covid patient in your 80’s in distress!" - Lisa

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