Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Lahey Clinic Hospital Ratings

41 & 45 MALL ROAD
Burlington, MA 01803
Phone: (781) 744-5100

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Lahey Clinic Hospital save lives? 5% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack14%
Heart Failure12%
Pneumonia12%


Infectious Disease at Lahey Clinic Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
104
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 54m

Non-critical cases where patient is discharged have total visit time of 2 hour and 46 minutes

Serious cases where patients are admitted have 4 hour and 13 minutes to be admitted, then an additional 1 hour and 25 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Lahey Clinic Hospital 4.7 out of 5 based on 24 ratings. 24 user reviews.


75% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Pain was usually controlled for patients

Negative Patient Ratings

    No consistently negative reviews



    Footnotes:
    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate



    Lahey Clinic Hospital Stories



    Sep 13, 2022, 12:09 AM
    Lahey Clinic Hospital: "Arrived at 5 pm. It's now after midnight still
    In the waiting room. "
    - Michael

    Aug 09, 2022, 9:55 PM
    Lahey Clinic Hospital: "08/09:2022 Have been waiting with my daughter for over 5 hours in ER waiting area. She is experiencing extreme pain abdominal pain. She cannot stand up. Check in girl is the rudest excuse for a human being. She was proud to inform us the same information 4 times even though I told her I understood it the first time. She said it 3 more times and smirked. I’ve herd 3 other patients complaining of her behavior. Unfortunately at 9:40 pm I don’t have any other options. " - C

    Aug 09, 2022, 9:37 PM
    Lahey Clinic Hospital: "08/09:2022 Have been waiting with my daughter for over 5 hours in ER waiting area. She is experiencing extreme pain abdominal pain. She cannot stand up. Check in girl is the rudest excuse for a human being. She was proud to inform us the same information 4 times even though I told her I understood it the first time. She said it 3 more times and smirked. I’ve herd 3 other patients complaining of her behavior. Unfortunately at 9:40 pm I don’t have any other options. " - C


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