Kootenai Health Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Kootenai Health save lives? 0% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Kootenai Health	National Average
Heart Attack	12.4%	12.6%
Stroke	12.5%	13.9%
Heart Failure	16%	11.8%
Pneumonia	15.4%	18.2%

Infectious Disease at Kootenai Health

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1	18
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2	2

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 44m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE



Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Kootenai Health Stories

Share your experience

Oct 04, 2023, 3:07 PM
Kootenai Medical Center: "Went to er Oct 1 for recurrence of blood clots. It was a long wait but expected as the rooms were full The care I received from dr Crandall and all the techs and staff was excellent. Had labs and Ct scan of lungs which showed blood clots were back. Got medicine and was discharged. Very happy with the experience " - Maureen

May 02, 2023, 9:11 PM
Kootenai Medical Center: "We ate her at KMC for the second time in a week. The wait times are not the issue. Once we got taken back we waited for hours to get Dr. Assessment and care plan. Everyone was nice and polite they just didn't have the time to adequately diagnose my 90 year old mother till more than 3 hours after we arrived. That's the hardest part. She is willing to be hospitalized if necessary but it just takes so long to reach that conclusion. " - Gabrielle

Aug 25, 2022, 11:21 AM
Kootenai Medical Center: "Never go there period. There’s no excuse to rationalized 5 bad experiences in 8 months. (Unreasonable wait times, mixed up test results, insufficient care, inappropriate releases to go home) Forget about shortage of staff! This is about low standards and lower expectations from wealthy leadership who care more about hob-nobbing at fundraisers than the product they actually put in their shiny box! Behind the curtain of glossy posters and banners, claiming high standards and world class service is a dark, dirty, smelly, confusing hospital visit on what is likely the worst day of your life. You will be met with overworked, underpaid, inexperienced, uncaring, poorly dressed, unclean, lazy staff. From the top down. These poor people (drs and nurses) don’t know if their coming or going. I’m sharing photos not because I expect perfection. I’m sharing them because they reference basic unmet needs while dozens of staff stand idly by, chitchatting and giggling while patients aren’t given updates, water, food or bathroom options. I’m just so sad for our future. I see camels on the horizon. Look it up????" - Shauna

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