Knapp Medical Center Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Knapp Medical Center save lives? 0% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Knapp Medical Center	National Average
Heart Attack	11.9%	12.6%
Stroke	13.9%	13.9%
Heart Failure	10.6%	11.8%
Pneumonia	20.1%	18.2%

Infectious Disease at Knapp Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1	7
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2	2

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 26m

Serious cases where patients are admitted wait 3 hour and 20 minutes delay before admission to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE



Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Knapp Medical Center Stories

Share your experience

Mar 09, 2018, 4:47 AM
Knapp Medical Center: "The staff is ok. The hospital itself, not so much. Parents, DO NOT BRING YOUR KIDS HERE! As you know, you have to stay with your child in the hospital. Makes sense but they left me to sleep on the floor for a while and then they brought in this vinyl covered recliner to sleep in. For 5 days. Asked about a roll-away bed or even a cot; they don’t have them and if you bring your own cot, there’s no room for it. So I slept in a recliner for a week and have to go see my own doctor for my back and neck. TERRIBLE! The light in the bathroom didn’t work so they said to use the heater as a light source. In the Valley, when it’s 90+ degrees outside. That is a brilliant idea; why didn’t I think of that? Added bonus, we have our own in-room sauna. Thanks for that, geniuses. At one point they woke us up at 2 in the morning to move us to a different room. The reason, there’s a sick baby that needs the room because it’s closer to the nurse’s station. According to my steps, that room is 2 steps closer. And I understand seconds count in an emergency but to disturb a family at 2 AM over a 2 step difference is ridiculous. The alarms on all the little machines, they let go on for hours at a time. I just pretended I was in a sci-fi movie, piloting a spaceship and my alarms where going off. They have a whiteboard in the room so you know who your Charge Nurse, RN/LVN, CNA, RT/PT, etc is. That is if they ever fill it in or update it after a shift change. Don’t get me wrong, some did but that was the exception rather than the rule. So I just called people by what was on the board, not what was on their name tag. I did see on their tag who they where (RN, CNA, etc) so I matched it up properly. They didn’t catch on. Probably thought I was some kind of idiot. Some of the staff were good folks and they have WiFi. 2/10, would NOT recommend. " - James

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