Kaiser Foundation Hospital-Santa Rosa Ratings

401 Bicentennial Way
Santa Rosa, CA 95403
Phone: (707) 571-4000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings




Infectious Disease at Kaiser Foundation Hospital-Santa Rosa

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
14
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
0



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 0h 0m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Kaiser Foundation Hospital-Santa Rosa Stories



Jan 26, 2022, 3:35 PM
Kaiser Foundation Hospital-Santa Rosa: "I went into the er at 401 bicentennial for covid19 and wasn't treated very well at all and was mad to feel it was my fault for getting covid. I had a extremely bad headache and was vomiting and was made to wait for a long time suffering. Then they finally came in with a trainee to start my iv with hurt and also took way to long. " - Phil


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