Kaiser Foundation Hospital-Santa Clara Ratings
700 Lawrence Expressway
Santa Clara, CA 95051
Phone: (408) 236-6400
Santa Clara, CA 95051
Phone: (408) 236-6400
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Infectious Disease at Kaiser Foundation Hospital-Santa Clara
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 51 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 2 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 0h 0mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Kaiser Foundation Hospital-Santa Clara Stories
Jul 01, 2023, 5:40 PM
Kaiser Foundation Hospital-Santa Clara: "It took 12 hours and 20 minutes from check in to being released. I had to sit in a hard wheelchair for nearly all of the time. That's my new definition of hell. " - EUGENE
Nov 10, 2022, 7:41 AM
Kaiser Foundation Hospital-Santa Clara: "Traveling when my wife experienced severe chest pains. Went immediately to the nearest Urgent Care facility. Did an EKG. The doctor suggested going to an ER for a follow up exam. Drove two hours home so we could go to our Kaiser facility. Got there at about 6pm. Because of crowded conditions I wasn’t allowed to wait with her in the ER waiting room and was told to wait “outside.” She was able to get some tests done after about 4 hours. It is now 4:30 am and she is still waiting to see a doctor to explain to her the tests results and what she should do next. She is still experiencing some of her abnormal symptoms and hasn’t eaten since lunch. " - Dan
