Kaiser Foundation Hospital Fontana/Ontario Ratings
9961 Sierra Ave
Fontana, CA 92335
Phone: (909) 427-5500
Fontana, CA 92335
Phone: (909) 427-5500
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Infectious Disease at Kaiser Foundation Hospital Fontana/Ontario
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 65 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 1 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 0h 0mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: VERY GOOD
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Kaiser Foundation Hospital Fontana/Ontario Stories
Sep 13, 2023, 7:00 AM
Kaiser Foundation Hospital Fontana: "My family and I have been coming for years. Seems the ER wait time has doubled over the years. No reason a simple case of streptococcus should warrant Just under 6 hours of waiting." - William
Aug 15, 2023, 12:22 AM
Kaiser Foundation Hospital Fontana: "The waiting I've encountered twice in this ER is over 6 hour in the lobby.
This last time was 8.14.2023 I arrived around 2:15 pm and it is now 9:21pm and still in the lobby. Shame on this hospital for doing this to an elderly woman of 80+ years of age." - Anna
Sep 25, 2021, 1:02 AM
Kaiser Foundation Hospital Fontana: "I use to be a proud member of Kiaser Fontana until my son was admitted there as a patient. I had to call member services on several nurses because he was not keep clean, he would be laying in the bed completely uncomfortable and he has once laid in poop for over 30 min. Now the physical therapy is refusing to see him even though his doctor is putting in the order and fighting on his behalf. Now that he can talk he is asking can he get out of bed, can I set in a chair but is being told no because physical therapy had to get him out. I asked could I be apart of his therapy through video chat and the few times I was my son done better. The therapist said big improvement few days later they stopped services. Now my son lays in his bed asking to be able to get out the bed falling into depression because he can't see his mom and now being denied services by PHYSICAL THERAPY! Occasionally and Speech Therapy has not given up on him just PHYSICAL THERAPY! What is a mother to do?" - Katherine


