Johnston Health Ratings
509 Bright Leaf Blvd
Smithfield, NC 27577
Phone: (919) 934-8171
Smithfield, NC 27577
Phone: (919) 934-8171
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Johnston Health save lives? 3% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Johnston Health | National Average | |
|---|---|---|
| Heart Attack | 11.5% | 12.6% |
| Stroke | 13.6% | 13.9% |
| Heart Failure | 11.3% | 11.8% |
| Pneumonia | 18.7% | 18.2% |
Infectious Disease at Johnston Health
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 14 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 4 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 14mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
- Rooms and facilities are usually clean
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Johnston Health Stories
May 12, 2026, 5:25 PM
Johnston Health: "Have been twice with different family members and yet two different providers read imagine wrong. One said there was no fracture on an X-Ray only to be called the next morning saying there was one and to come back, the second a CT scan as normal only to be called and say to make an appointment with your primary doctor now and go get a different prescription. The uncalled for and rude comments by the nurse on the second visit was just the icing on the cake. 10/10 would not recommend Clayton ER." - Charles
Dec 24, 2020, 6:28 AM
Johnston Memorial Hospital: "Visit to ER 12/19/20. Abdominal pain. No checks for covid. Triage nurse rushed, never looked me in the eye. Very dirty waiting area. People were sitting apart, but several walking around moaning. I found a corner to sit but felt unsafe. I left although I was hurting. " - Carrie
Jan 23, 2020, 10:05 PM
Johnston Memorial Hospital: "I brought my developmently delayed daughter in for a hurt ankle. Her blood pressure was 180/90. Her ankle was sprained. I paid a deposit since she didn't have insurance but they wouldn't treat the high blood pressure. They told me to find her a doctor." - Roberta
