John Randolph Medical Center Ratings

411 West Randolph Road
Hopewell, VA 23860
Phone: (804) 541-1600

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does John Randolph Medical Center save lives? 2% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at John Randolph Medical CenterNational Average
Heart Attack12.7%12.6%
Stroke13.9%13.9%
Heart Failure10.5%11.8%
Pneumonia18.2%18.2%



Infectious Disease at John Randolph Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
1
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
0



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 11m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Doctors often fail to communicate with patients
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



John Randolph Medical Center Stories



Jan 11, 2022, 9:21 AM
John Randolph Medical Center: "This website said zero cases of mrsa or surgical site infections. I had one a few months ago. Appendectomy surgical site infection that took 3 months to clear. This website must be operated by hospital admin" - Nathan


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