John Randolph Medical Center Ratings
411 West Randolph Road
Hopewell, VA 23860
Phone: (804) 541-1600
Hopewell, VA 23860
Phone: (804) 541-1600
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does John Randolph Medical Center save lives? 2% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at John Randolph Medical Center | National Average | |
|---|---|---|
| Heart Attack | 12.7% | 12.6% |
| Stroke | 13.9% | 13.9% |
| Heart Failure | 10.5% | 11.8% |
| Pneumonia | 18.2% | 18.2% |
Infectious Disease at John Randolph Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 1 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 0 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 2h 11mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Doctors often fail to communicate with patients
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
John Randolph Medical Center Stories
Jan 11, 2022, 9:21 AM
John Randolph Medical Center: "This website said zero cases of mrsa or surgical site infections. I had one a few months ago. Appendectomy surgical site infection that took 3 months to clear. This website must be operated by hospital admin" - Nathan


