John Muir Medical Center - Walnut Creek Campus Ratings

1601 Ygnacio Valley Rd
Walnut Creek, CA 94598
Phone: (925) 939-3000

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does John Muir Medical Center - Walnut Creek Campus save lives? 1% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at John Muir Medical Center - Walnut Creek Campus	National Average
Heart Attack	14.5%	12.6%
Stroke	16.7%	13.9%
Heart Failure	8.5%	11.8%
Pneumonia	16.3%	18.2%

Infectious Disease at John Muir Medical Center - Walnut Creek Campus

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	52
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	5

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 3m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:

Nurses usually take time to communicate well
Doctors usually communicate well with patients

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Patients often don't receive help when they request it
Facilities are sometimes dirty

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

John Muir Medical Center - Walnut Creek Campus Stories

Nov 03, 2015, 1:17 PM
John Muir Medical Center - Walnut Creek Campus: "John Muir almost killed my husband. Insentive, uncaring and unprofessional staff that are clueless when it comes to dealing with Iatrophobic patients." - Bijoux

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