John Muir Behavioral Health Center Ratings
2740 Grant Street
Concord, CA 94524
Phone: (925) 674-4101
Concord, CA 94524
Phone: (925) 674-4101
Hospital Type: Psychiatric
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Infectious Disease at John Muir Behavioral Health Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 0h 0mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: POOR
Positive Patient Ratings
No consistently positive ratingsNegative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Nurses often fail to communicate
- Doctors often fail to communicate with patients
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
John Muir Behavioral Health Center Stories
Mar 30, 2026, 8:02 PM
Ronald Reagan Ucla Medical Center: "It's garbage. Unfortunately, everywhere else is worse." - Still
Feb 15, 2026, 3:41 PM
Uc San Diego Health Hillcrest - Hillcrest Med Ctr: "7 hour wait today" - MARK
Feb 06, 2026, 4:47 PM
St Mary's Medical Center: "555" - CpjJwWHV
Feb 06, 2026, 4:46 PM
Saint Francis Memorial Hospital: "555" - CpjJwWHV
Nov 11, 2025, 9:09 PM
University Of California Davis Medical Center: "Horrible experience at UC Med.Emergency. After spending 3 hrs at One community Health we were sent to UC Med emergency we waited 7 hrs till 1 am and left without being seen. My son had a serious health issue and we had to wait till the next day and was seen by another hospital emergency room. He need surgery right away. We are contacting an attorney!!!" - Doug
