Jewish Hospital & St Mary's Healthcare Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Jewish Hospital & St Mary's Healthcare save lives? 4% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	15%
Heart Failure	11%
Pneumonia	12%

Infectious Disease at Jewish Hospital & St Mary's Healthcare

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	112
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	8

Emergency Room Wait Time Ratings

Time until initial exam: 0h 34m

Non-critical cases where patient is discharged have total visit time of 2 hour and 12 minutes

Serious cases where patients are admitted have 3 hour and 10 minutes to be admitted, then an additional 2 hour and 56 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE

60% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Jewish Hospital & St Mary's Healthcare Stories

Share your experience

Nov 09, 2022, 2:44 AM
Jewish Hospital & St Mary's Healthcare: "You will die before anyone helps you" - Demetrius

May 08, 2022, 9:25 AM
Jewish Hospital & St Mary's Healthcare: "I’ve stayed multiple times and had 3 surgeries at Jewish Hospital. Possibly more. All 3 times were less than ideal.
1: Once was for an abscess that required surgery. Arrived at ER around 4 pm on a Wed. I was in so much excruciating pain. Instead of immediate surgery I was admitted around 9 pm and put on the morning surgery schedule. Then moved from 8th to 1st (6 am). I couldn’t bear the pain any longer by 2-3 am. I called for the nurse, she apathetically said that she’d given me all that the Dr. would allow. I asked if she would contact Dr. again since it’s not touching the pain. Her reply did not give me any reassurance. I then asked/ begged if she could give me anything that would knock me out! I was in as much or more pain as my appendicitis, kidney stones, neuralgia, dry socket, childbirth, or emergency C-section.
Finally, they came to get me for surgery prep. Still nothing more than I had already been given. The prep nurse was super empathetic but said she couldn’t change anything because the surgeon hadn’t arrived yet. Jesus, sweet mercy! Please??? I didn’t get relief until post-op. I’m always grateful and sweet as pie to all staff. I’m in awe of people who make it their life’s work to care for others. Post-op, 2-night stay: the nurses were mostly inattentive and slow to respond (usually irritated, especially by the call button, even if used sparingly).
Food is mostly inedible. Instead of having a healthy/moderate menu to choose from, it’s healthy/ever-so-slightly sub-healthy/gross menu choices. I get that it’s a hospital, but I can not eat what I don’t like. Not just because I’m picky, but also because I have multiple, chronic, severe gastrointestinal diseases. Regular sodas are no longer available other than 1 or 2 vending machines, the nutrition/kitchen staff were curt and unaccommodating.

2: Out-patient surgery (2019). The pre-surgery staff prepped me efficiently, and normally. The surgical staff, however, left me on the surgery table for at least 45 minutes before administering anything. The drape was placed over my face, in contact with my face. When I asked for it to be tented, they weren't paying attention. I asked about it again, they said to turn my head to the side. I have a limited range of motion. Then the surgeon popped his head under the tent (!) and asked which model did I prefer of the device that he was about to implant! When I said that I was starting to get anxious because it was taking so long, that was met with a bit of irritation as well.

3: Planned surgery, 3-night stay (2018): Pain not controlled, food mostly inedible, nurses mostly aggrieved and slow to respond." - S.

May 08, 2022, 9:19 AM
Jewish Hospital & St Mary's Healthcare: "I’ve stayed multiple times and had 3 surgeries at Jewish Hospital. Possibly more. All 3 times were less than ideal.
1: Once was for an abscess that required surgery. Arrived at ER around 4 pm on a Wed. I was in so much excruciating pain. Instead of immediate surgery I was admitted around 9 pm and put on the morning surgery schedule. Then moved from 8th to 1st (6 am). I couldn’t bear the pain any longer by 2-3 am. I called for the nurse, she apathetically said that she’d given me all that the Dr. would allow. I asked if she would contact Dr. again since it’s not touching the pain. Her reply did not give me any reassurance. I then asked/ begged if she could give me anything that would knock me out! I was in as much or more pain as my appendicitis, kidney stones, neuralgia, dry socket, childbirth, or emergency C-section.
Finally, they came to get me for surgery prep. Still nothing more than I had already been given. The prep nurse was super empathetic but said she couldn’t change anything because the surgeon hadn’t arrived yet. Jesus, sweet mercy! Please??? I didn’t get relief until post-op. I’m always grateful and sweet as pie to all staff. I’m in awe of people who make it their life’s work to care for others. Post-op, 2-night stay: the nurses were mostly inattentive and slow to respond (usually irritated, especially by the call button, even if used sparingly).
Food is mostly inedible. Instead of having a healthy/moderate menu to choose from, it’s healthy/ever-so-slightly sub-healthy/gross menu choices. I get that it’s a hospital, but I can not eat what I don’t like. Not just because I’m picky, but also because I have multiple, chronic, severe gastrointestinal diseases. Regular sodas are no longer available other than 1 or 2 vending machines, the nutrition/kitchen staff were curt and unaccommodating.

2: Out-patient surgery (2019). The pre-surgery staff prepped me efficiently, and normally. The surgical staff, however, left me on the surgery table for at least 45 minutes before administering anything. The drape was placed over my face, in contact with my face. When I asked for it to be tented, they weren't paying attention. I asked about it again, they said to turn my head to the side. I have a limited range of motion. Then the surgeon popped his head under the tent (!) and asked which model did I prefer of the device that he was about to implant! When I said that I was starting to get anxious because it was taking so long, that was met with a bit of irritation as well.

3: Planned surgery, 3-night stay (2018): Pain not controlled, food mostly inedible, nurses mostly aggrieved and slow to respond." - S.

May 09, 2021, 10:16 PM
Jewish Hospital & St Mary's Healthcare: "I’ve been here 5 hours and still not taken back. It’ says a 3 hour wait and that’s a lie" - Na

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