Jennie Stuart Medical Center Ratings

320 West 18th Street
Hopkinsville, KY 42240
Phone: (270) 887-0100

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Jennie Stuart Medical Center save lives? 10% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Jennie Stuart Medical Center	National Average
Stroke	13.8%	13.9%
Heart Failure	12.4%	11.8%
Pneumonia	22.8%	18.2%

Infectious Disease at Jennie Stuart Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	12
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	1

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 4m

Serious cases where patients are admitted wait 1 hour and 15 minutes delay before admission to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:

Doctors usually communicate well with patients

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Nurses often fail to communicate
Patients often don't receive help when they request it
Facilities are sometimes dirty

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Jennie Stuart Medical Center Stories

Aug 11, 2021, 9:26 PM
Jennie Stuart Medical Center: "I CAME TO ER WITH SEVERE TOOTHACHE!!!!!!!!!!!!!!!!!! WAS TREATED LIKE A DOG!I WASIN PAIN RATING AT 20.BUT A PATIENT WITH A RASH WAS SEEN FIRST.I WAS SENT HOME WITH ORAL JEL.THIS WAS FROM 3AM -4AM. WITH ME RETURNING TO ER AT 4AM IN SEVERE PAIN.STAYING TILL 5.30 SENT HOME WITH COTTON BALL SOAKED IN LIDOCAINE.HOW CRUEL.I CANT GET IN TO SEE A DENTIST UNTIL SEPT,22021.I CANT AFFORD GOOD INSURANCE RIGHT NOW.I SHOULD HAVE BEEN GIVEN SOMETHING FOR PAIN AND NO I DONT ABUSE PAIN PILLS I WOULD HAVE TOOK A PAIN SHOT.I WILL NEVER GO TO THIS ER AGAIN. MY ADVICE DONT GO." - BETTY

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