Jefferson Health- Northeast Ratings

10800 Knights Road
Philadelphia, PA 19114
Phone: (215) 612-4000

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Jefferson Health- Northeast save lives? 0% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Jefferson Health- Northeast	National Average
Heart Attack	13.5%	12.6%
Stroke	13%	13.9%
Heart Failure	12.1%	11.8%
Pneumonia	17.9%	18.2%

Infectious Disease at Jefferson Health- Northeast

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	31
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	13

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 16m

Serious cases where patients are admitted wait 2 hour and 33 minutes delay before admission to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:

Nurses usually take time to communicate well
Doctors usually communicate well with patients

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Patients often don't receive help when they request it
Facilities are sometimes dirty

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Jefferson Health- Northeast Stories

Jun 06, 2023, 10:41 PM
Aria Health: "My sister has been at Jefferson Aria over 8-1/2 hours and still counting. Staffing shortages is theiir story." - Cynthia

Jan 07, 2023, 5:56 PM
Aria Health: "Times are off. Been waiting 7 hrs 20 minutes" - Ka

Jan 07, 2023, 4:14 PM
Aria Health: "Been here since 10:37am" - K

Aug 31, 2022, 8:48 PM
Aria Health: "Been at aria Torresdale for over 8 hours they made sure triage see us so they can bill you. I hope thier loved ones get treated the same way" - Susan

Mar 26, 2021, 6:47 PM
Aria Health: "My mother-in-law was sent to the emergency room by her primary care physician to receive IV anti-biotics for a diagnosis of sepsis in her both legs. She is Diabetic, and at the time of my authoring this message has been in the ER in excess of seven hours, without food or drink. If you cannot help her, by prioritizing her condition, why did you not send her home? We cannot accompany her into your ER. She is 81 years old. Who is running this ER, and what are you thinking?" - Anthony

Mar 05, 2020, 1:19 AM
Aria Health: "Very unprofessional no one being seen 7 hours sitting here. Stay away from aria torresdale " - Lisa

Compare hospitals in Philadelphia County