Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Jeanes Hospital Ratings

Philadelphia, PA 19111
Phone: (215) 728-2000

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Jeanes Hospital save lives? 11% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack14%
Heart Failure10%

Infectious Disease at Jeanes Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3

Emergency Room Wait Time Ratings

Time until initial exam: 1h 3m

Non-critical cases where patient is discharged have total visit time of 2 hour and 50 minutes

Serious cases where patients are admitted have 3 hour and 17 minutes to be admitted, then an additional 2 hour and 10 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Jeanes Hospital 4.55 out of 5 based on 18 ratings. 18 user reviews.

67% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Facilities are sometimes dirty

1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate

Jeanes Hospital Stories

Dec 09, 2022, 10:47 AM
Jeanes Hospital: "why are they not seperating the covid patients from other? I know if I had it i would not want that on my conscience....that I gave it to someone's' unwittingly..... P.S. I had a block in my bronchus and they said my lungs were clear? they were anything but..and on top of that I had a bleach incident that burnt my face and lungs... The blockage was already irritated and when the bleach gas hit it.. it trapped the gas in my bronchus aka which connects to my lungs... and Xray supposedly couldnt see it... they never showed me.. which irritated me also A CT Scan would definitely not see it for the fact it was not a blood flow issue... it was an air issue.... Welp today on 12/9/22 @ 1:30 am. I got the blockage out.. 2 plus hours of hacking and force coughing got the blockage out.. now... what I was afraid of came true. The bronchus did hold gas from the bleach accident... but this time mucus has been blended together making it back into a psuedo liquid....It burns pretty bad and I am having difficulty getting it out because it is not viscusy at all.. so, It pops up when I cough but it immediately drops back to where it was originally. which is irritating the airways.... But the wait to the ER IS TOO LONG AND I do NOT Want Covid again.. I tried to go up there and it was completely packed with covid patients. The Security Has Nerves of Steel.. with the door continously opening and shutting moving the would be infected air... and also they have to touch everyone coming in which is a risk to everyon" - Willam

Dec 08, 2022, 7:50 PM
Jeanes Hospital: "why do they not seoerate the huge number of covid patients from the other patuents? it doesnt make sense.. ... and it is dangerous to others help!
- WC

May 06, 2022, 6:28 AM
Jeanes Hospital: "My nephew has been sitting in a er room for 6 hours with an open wound on his face and no medical care. I called to ask why they have not even cleaned the wound in 6 hours and the er nurse on the phone got extremely beligerante and unprofessional with me. She wouldn’t tell me her name, she got personally insulting towards me and my nephew, and she hung up on me. Before I got the chance to even ask a question she immediately began talking over me and refused to even let me speak. She said I was “calling her phone” and I said it’s not your phone, I called the hospital er. Not sure why someone, especially a nurse would treat another person in a traumatic situation with such disrespect, it’s unbelievable. I thought Jeans was a good hospital but I was wrong. " - Rebecca

Nov 22, 2020, 2:47 PM
Jeanes Hospital: "Wait time after Triage is to be really quick . When I came in there were two people ahead of me . A flood of people came in and they are being prioritied ahead of me . I don’t understand . " - Angel

Dec 05, 2019, 6:58 AM
Jeanes Hospital: "Best, most professional, attentive, thorough care at 2am. My RN Luk and the ER Doctor were amazing. Been coming here for 20 years and this newer staff is just as solid as when I started coming here." - Michael

Sep 27, 2016, 8:21 AM
Jeanes Hospital: "I went to Jeanes Hospital ER after having pain in my left arm while running. They took my vitals right away and I only waited a few minutes before receiving my first EKG. After that I was put in a room and hooked up to monitors for observation. They tested my blood twice, did another EKG and also a chest Xray. Luckily they didn't find anything wrong with my heart. I am writing this review because I was very impressed with the level of care that I received from administration, the nurses, the doctor and everyone there that I came into contact with. So many people only write negative reviews so I wanted to be sure to share my positive experience. This hospital has really stepped up its game. I truly felt like everyone cared about me and my health. Thank you to the ER staff at Jeanes! " - Heather

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