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Jeanes Hospital Ratings

Philadelphia, PA 19111
Phone: (215) 728-2000

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Jeanes Hospital save lives? 11% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack14%
Heart Failure10%

Infectious Disease at Jeanes Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3

Emergency Room Wait Time Ratings

Time until initial exam: 1h 3m

Non-critical cases where patient is discharged have total visit time of 2 hour and 50 minutes

Serious cases where patients are admitted have 3 hour and 17 minutes to be admitted, then an additional 2 hour and 10 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Jeanes Hospital 4.55 out of 5 based on 18 ratings. 18 user reviews.

67% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Facilities are sometimes dirty

1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate

Jeanes Hospital Stories

Nov 22, 2020, 2:47 PM
Jeanes Hospital: "Wait time after Triage is to be really quick . When I came in there were two people ahead of me . A flood of people came in and they are being prioritied ahead of me . I don’t understand . " - Angel

Dec 05, 2019, 6:58 AM
Jeanes Hospital: "Best, most professional, attentive, thorough care at 2am. My RN Luk and the ER Doctor were amazing. Been coming here for 20 years and this newer staff is just as solid as when I started coming here." - Michael

Sep 27, 2016, 8:21 AM
Jeanes Hospital: "I went to Jeanes Hospital ER after having pain in my left arm while running. They took my vitals right away and I only waited a few minutes before receiving my first EKG. After that I was put in a room and hooked up to monitors for observation. They tested my blood twice, did another EKG and also a chest Xray. Luckily they didn't find anything wrong with my heart. I am writing this review because I was very impressed with the level of care that I received from administration, the nurses, the doctor and everyone there that I came into contact with. So many people only write negative reviews so I wanted to be sure to share my positive experience. This hospital has really stepped up its game. I truly felt like everyone cared about me and my health. Thank you to the ER staff at Jeanes! " - Heather

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