Integris Health Edmond Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Infectious Disease at Integris Health Edmond

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	0
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	0

Emergency Room Wait Time Ratings

Time until initial exam: 0h 15m

Non-critical cases where patient is discharged have total visit time of 1 hour and 27 minutes

Serious cases where patients are admitted have 2 hour and 9 minutes to be admitted, then an additional 1 hour and 3 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: POOR

Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Integris Health Edmond Stories

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Jun 17, 2021, 3:56 PM
Integris Health Edmond: "Horrible ICU Nurse named Missy (Nora) yells at traumatized patients - yelled at me for being too demanding after she ignored my request for pain meds for over two hours, then called security on me. Pegged me as an abuser because I have an unusually high natural tolerance to opioids and anesthetic. That's caused a host of problems in the past including being overdosed on general anesthetic twice because I kept waking up. Inaccurate patient records - They stated that I REPORTED that I am currently taking a host of medications including Cymbalta, lyrica, Nexium and get this - TESTOSTERONE!!! Plus a whole bunch of other things I have never taken. I guess they assumed I was trans and was on a bunch of psychological meds because I was upset. WTF? Or maybe they did it to cover their rear ends after that whole security thing. So, they could say "my" meds were causing me to be aggressive with them. There was also a blood pressure medication in that list too that I have never taken. I guess they "assumed" that because I had a couple of high blood pressure readings when I first got there. Duh, I was freaked out. I had just been bitten by a copperhead. I don't take anything except supplements and occasional antibiotic & pain meds for dental work. I told them that numerous times. This is really, really concerning that the records are this inaccurate. It's a really good thing I won't be going back to Integris, EVER! There were so many things wrong with this hospital stay that I can't write it all in the allotted space, so I'm trying to include just the most serious violations of my rights. I refused acetaminophen numerous times but they gave it to me anyway. I was given misinformation about the IV NSAID and liver damage. Nurses should know the potential risks of medications and NOT give out incorrect warnings. They kept asking me way too personal questions like they were fishing for something else to treat me for. I don't know how many times I was asked about my alcohol use, whether there were stairs at my house and how I was getting home. I can see asking questions like that once or twice but not numerous times by numerous people over multiple days, like I was going to change my answers if they only asked me enough times. I was afraid I would say the wrong thing and they would try to force a treatment or service on me that I didn't need. I think they were all truly disappointed that they couldn't send me to rehab (either physical or substance abuse), or get me to use medride or home health care. I'm really, really glad I stopped the opioids myself after about 18 hours, so they weren't able to claim I was an abuser and force me into substance abuse rehab. Someone DID put in my charts that they suspected I had a substance abuse problem. It felt like I was at a used car lot, only I wasn't interested in buying. They probably get a commission for add on services. I guess they've got a lot of empty beds and extra nurses now that covid isn't bad so they are grasping for additional revenue. The after care instructions they gave me say "how to care for a poisonous snake bite." Snakes aren't poisonous. They are venomous or non-venomous. Health care providers should know that. After discharge they assigned an INTEGRIS nurse to call and check on me. She presented herself as a representative of my health insurance company. Again, they were trying to sell me home health. This is extremely deceptive, predatory and highly unethical. I even donated a bunch of masks to this hospital at the beginning of the pandemic when PPE was in short supply and this is how they repay me. I WILL NOT be a good little customer for them. #BigBrotherHospital #HealthCAREnotProfit #PatientsArentCustomers #HealthCAREnotSales #Integris #FreeSpeech #CorporateGreed" - Kimberly

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