Integris Community Hospital - Council Crossing Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Integris Community Hospital - Council Crossing save lives? 15% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Integris Community Hospital - Council Crossing	National Average
Pneumonia	15.8%	18.2%

Infectious Disease at Integris Community Hospital - Council Crossing

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1	0
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2	0

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 1h 15m

Serious cases where patients are admitted wait 0 hour and 34 minutes delay before admission to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: POOR



Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Integris Community Hospital - Council Crossing Stories

Share your experience

Jul 02, 2025, 8:09 PM
Saint Francis Hospital: "I have been in the ER for coming up on 5 hrs and have heard anything since my Initial triage " - Kawan

Jun 16, 2025, 8:03 PM
Integris Grove Hospital: "Called 911 at 11pm 6/6 trouble breathing & severe abdominal pain trouble walking. Diagnose Afib & colitis prescribed Eliquis and Hyscosimine. Sent home in the same condition he went in at 4 am. He laid in bed trembling not eating until we could get him to Dr, Monday but he was to sick to get to car I called 911 back to Grove 103 temperature Nothing but shorts on whole body trembling they would not give him nothing to make him comfortable the said no not when you have a fever. I asked could his gallbladder be part of whats causing the problem the Dr was a smart ass and told me I wasnt a Dr. This was at 3pm by 6pm CT scan was done is was the gall bladder it was infected and had gallstones he went all weekend suffering because he was sent home instead of being put on antibiotics right away and getting the gallbladder out, Thank you to the Grove ER my friend is dead he died in Tulsas ICU 6/14 at 1:30 pm on life support and dialysis Hillcrest South in Tulsa were very compassionate they were not even told he needed a higher level of care when he was brought in." - David

May 29, 2025, 4:10 PM
Saint Francis Hospital: "I took an inebriated friend to ED and they dc them with a BAC of over 430. THIS IS A LETHAL LEVEL. No IV support, no meds given no education on ETOH abuse. ER doc was a real jerk and said “ go sleep it off”. " - Judy

Apr 23, 2024, 6:18 PM
Integris Baptist Medical Center: "Came in the ET around 10pm on 3/25/2024. It’s now 3:17am on 3/26/2024 and I’ve only been triaged. Still waiting to see a doctor. Dealing with a bad Lupus flare a server back pain. No has checked on me in about 3 hours. " - Courtney

Apr 12, 2024, 9:38 PM
: "My mother has been in the ER lobby of Hillcrest Hospital, Tulsa Ok, for 5 hours. She has stage four metastatic bone cancer. I brought her here to hopefully get her pain under control, or at least a little relief. She’s in extreme pain, but she hasn’t seen a doctor yet. " - Vanessa

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