Indiana University Health Ratings

1701 N Senate Blvd
Indianapolis, IN 46202
Phone: (317) 962-2000

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Indiana University Health save lives? 1% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Indiana University Health	National Average
Heart Attack	13.7%	12.6%
Stroke	12.9%	13.9%
Heart Failure	11.1%	11.8%
Pneumonia	18%	18.2%

Infectious Disease at Indiana University Health

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	79
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	21

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 16m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:

Doctors usually communicate well with patients

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Nurses often fail to communicate
Patients often don't receive help when they request it
Facilities are sometimes dirty

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Indiana University Health Stories

May 09, 2023, 7:31 PM
Indiana University Health: "You'll be lucky to be here & gone in 5 hours" - Bo

Jul 05, 2022, 9:46 PM
Indiana University Health: "Came in because I have COVID-19 symptoms. I was with someone who tested positive. They only did an EKG and asked me to wait. I've been in the waiting area four almost 2 hours. " - Martha

Jun 08, 2022, 8:00 PM
Indiana University Health: "We have been waiting almost 2 hours so far" - Jed

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