Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Indiana University Health Ball Memorial Hospital Ratings

Muncie, IN 47303
Phone: (765) 747-3111

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Indiana University Health Ball Memorial Hospital save lives? 2% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack15%
Heart Failure13%

Infectious Disease at Indiana University Health Ball Memorial Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3

Emergency Room Wait Time Ratings

Time until initial exam: 0h 32m

Non-critical cases where patient is discharged have total visit time of 3 hour and 5 minutes

Serious cases where patients are admitted have 3 hour and 16 minutes to be admitted, then an additional 1 hour and 58 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Indiana University Health Ball Memorial Hospital 4.45 out of 5 based on 51 ratings. 51 user reviews.

64% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help

1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate

Indiana University Health Ball Memorial Hospital Stories

Oct 16, 2016, 3:18 PM
Indiana University Health Ball Memorial Hospital: "Absolutely horrendous ER wait time for anyone that is sick. I would try other places first. The staff is friendly, but terribly understaffed. This would be a great facility to start a hospital, because it currently is a poor hospital that should probably close down due to their lack of timely patient care." - Mike

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