Holyoke Medical Center Ratings
575 Beech Street
Holyoke, MA 01040
Phone: (413) 534-2500
Holyoke, MA 01040
Phone: (413) 534-2500
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Holyoke Medical Center save lives? 3% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Holyoke Medical Center | National Average | |
|---|---|---|
| Heart Attack | 12.8% | 12.6% |
| Stroke | 12.3% | 13.9% |
| Heart Failure | 11.2% | 11.8% |
| Pneumonia | 18.5% | 18.2% |
Infectious Disease at Holyoke Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 8 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 1 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 57mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Rooms and facilities are usually clean
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Doctors often fail to communicate with patients
- Patients often don't receive help when they request it
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Holyoke Medical Center Stories
Jun 09, 2023, 12:43 PM
Holyoke Medical Center: "My experience was horrific. After being diagnosed with multiple kidney stones I was dismissed by the doctor who then proceeded to diagnose me with chronic pain syndrome, I was there for acute pain and had been advised by my three specialists to go to the ER. I knew it would be a waste of time but I went only to be misdiagnosed, minimized and treated by a misogynistic doctor!! His diagnosis needs to be removed and I'm being told it can't be!! You're broken and I will be notifying every agency and the media unless this is properly addressed." - Kathleen
Jul 17, 2022, 9:10 PM
Holyoke Medical Center: "This wait time is inaccurate. I have been here 10hrs. Am writing this from the ER waiting room. " - Mr.
Jan 04, 2017, 3:21 PM
Holyoke Medical Center: "THIS HOSPITAL NEEDS TO SHUT DOWN.... I GO IN THERE CUZ I HAVE VERY BAD ASTHAMA COPD N THEY TREAT U LIKE CRAP I CAME IN ONE NIGHT COULDNT BREATH IT WAS AWFUL THEY LEFT ME IN ROOM FOR AN HOUR WITHOUT ANY TREATMENT WHATS SO EVER THEN THEY COME IN GIVE ME ATTUIDE ASKING STUPID FUCKING QUESTIONS LIKE DAM GIVE ME A TREATMENTS THEY TREAT OLD PPL SO CRUEL UN CALL FOR " - maria
