Holy Cross Hospital-Jordan Valley Ratings

3580 West 9000 South
West Jordan, UT 84088
Phone: (801) 561-8888

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Holy Cross Hospital-Jordan Valley save lives? 1% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Holy Cross Hospital-Jordan ValleyNational Average
Heart Attack12.2%12.6%
Stroke15.6%13.9%
Heart Failure10.9%11.8%
Pneumonia18.4%18.2%



Infectious Disease at Holy Cross Hospital-Jordan Valley

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
10
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
1



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 40m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Holy Cross Hospital-Jordan Valley Stories



Oct 28, 2020, 12:43 PM
Jordan Valley Medical Center: "Since Steward Medical purchased Jordan Valley Medical, we have NEVER had a decent experience there. Medical care is mediocre, the billing and payment process online is horrendous (I am a retired Tech Spec and webpage coder) and experience as a volunteer left a feeling of being unappreciated and untrusted (our volunteer work there began prior to the purchase by Steward). We will certainly and diligently avoid any sort of association or contact with them in the future. " - Michael

Mar 04, 2020, 1:15 PM
Jordan Valley Medical Center: "This hospital and services is the trouble with healthcare in America. Thank you for being a shining example on how to charge people excessive and demonstrating how the affordable care act is complete BS. If a 4 hour stay in emergency while covered by insurance can still cost you over 2k. Oh and come from the WR doc separate from the Hospital not to mention separate fees from X-ray. Josh Parker scam MD who spent a grand total of 30 seconds with me. Charges $1294 then maybe he should figure out if he is there to help people or scam them. " - Daren

Mar 04, 2020, 12:04 PM
Jordan Valley Medical Center: "This hospital and services is the trouble with healthcare in America. Thank you for being a shining example on how to charge people excessive and demonstrating how the affordable care act is complete BS. If a 4 hour stay in emergency while covered by insurance can still cost you over 2k. Oh and come from the WR doc separate from the Hospital not to mention separate fees from X-ray. Josh Parker scam MD who spent a grand total of 30 seconds with me. Charges $1294 then maybe he should figure out if he is there to help people or scam them. " - Daren

Feb 19, 2018, 3:50 PM
Jordan Valley Medical Center: "Arrived in th ER @ 10:20 am, no one in the waiting area. Was taken back and in room, saw Dr within 10 minutes. Taken down to get a CT scan done,had an EKG. Still sitting here at 1:50 pm with no results of what is going on. 2-19-18" - Unknown


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