Hollywood Presbyterian Medical Center Ratings
1300 N VERMONT AVE
Los Angeles, CA 90028
Phone: (213) 413-3000
Los Angeles, CA 90028
Phone: (213) 413-3000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Hollywood Presbyterian Medical Center save lives? 9% better than the national average, based on the overall mortality rate for critical illnesses.Mortality Rate | |
---|---|
Heart Attack | 16% |
Heart Failure | 10% |
Pneumonia | 10% |
Infectious Disease at Hollywood Presbyterian Medical Center
Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.
Infectious Disease | Cases |
---|---|
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2 | 36 |
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3 | 12 |
Emergency Room Wait Time Ratings
Time until initial exam: 1h 17mNon-critical cases where patient is discharged have total visit time of 3 hour and 36 minutes
Serious cases where patients are admitted have 3 hour and 52 minutes to be admitted, then an additional 2 hour and 14 minutes delay before leaving to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Rating: AVERAGE
Hollywood Presbyterian Medical Center
4.35
out of 5
based on 40 ratings.
40 user reviews.
62% of patients rate the hospital excellent
Positive Patient Ratings
Some patients praise:- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Nurses often fail to communicate
- Patients were often left in pain
- Facilities are sometimes dirty
Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate
Hollywood Presbyterian Medical Center Stories
Sep 23, 2023, 2:32 PM
Hollywood Presbyterian Medical Center: "One person name is Sandra may be doctor or registered nurse I am not sure her behavior was very bad & she told me we can’t do anything here go to your primary care do for finding surgical doctor with very rude but position was very emergency that’s why I called 911 around 12.45 am after I did overdose pain killer ibuprofen " - Rabeya
Apr 21, 2023, 8:35 PM
Hollywood Presbyterian Medical Center: "I came in at 12am on a Friday morning. Fever and large abscess. I was experiencing tremendous pain, headaches and shortness of breath. After 2 hours I took a CT scan and blood work. Never got a follow up as promised. I asked for something to manage my pain and was told I had severe infection and they couldn’t put my IV on a chair I had to be in a bed. They called 8 people who got in after me with less severe symptoms. 12 hours later I was called back after I made a fuss about the wait and being skipped.
I was then Led to the back to an uncomfortable chair I’m w corner near the nurse table. Right in front of a room with a lady who arrived 6 hours after me with a UTI! Here I am swollen in pain for hours was told they did the wrong test hours ago and would have to do another CT. Then an IV was put in my arm in the chair (exactly like the said could not) yet with no fluid or anything. I was left for 2 hours with a needle sticking out my arm Still yet no pain meds or antibiotics no second test.
Throughout my experience threre every time I asked for an update, pain management, or even to get my vitals rechecked the staffs general answer was very callous “ we are busy and other people have waited 12-18 hours too” After I saw the doctor who was supposed to be treating me EATING at the nurse station not even worried about her responsibilities I asked to have the IV needle removed. They GLADLY removed it and said “fine since you can’t wait” SERIOUSLY?? Also made me sign a paper saying I could have brain hemorrhage, deep infections and death! If I left. Yet you left me sitting unattended with no treatment at all for almost 14 hours
There is no excuse for the lack of compassion for those who are in an emergency medical crisis. Unacceptable! I felt discriminated against and gaslighted for expressing my pain and asking reasonable questions. It is not the public’s fault you are short staffed nor is it acceptable to skip over people who have been waiting over 12 hours! Avoid this place there are horrible. The act more like correction officers than caretakers. I’m currently already in a bed at Cedars Hospital. 3 hours wait or less. High fever, infection was on the verge of septus. I would have literally died had I stayed at Hollywood Presbyterian! " - Jamaal
Dec 16, 2022, 11:14 PM
Hollywood Presbyterian Medical Center: "Horrible place no order everyone just does what they want no doctor no service people been her for 6 hours dieing I’m the waiting room just horrible " - Marco
Jan 04, 2020, 9:00 AM
Hollywood Presbyterian Medical Center: "I didn't die, that is the best I can offer up for HP." - Viola