Hollywood Presbyterian Medical Center Ratings

---

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

---

Quality of Care - Mortality Rate

How well does Hollywood Presbyterian Medical Center save lives? 19% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Hollywood Presbyterian Medical Center	National Average
Heart Attack	10.4%	12.6%
Stroke	12%	13.9%
Heart Failure	10.7%	11.8%
Pneumonia	14.2%	18.2%

Infectious Disease at Hollywood Presbyterian Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1	8
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2	0

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 20m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE



Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Hollywood Presbyterian Medical Center Stories

Share your experience

Sep 23, 2023, 2:32 PM
Hollywood Presbyterian Medical Center: "One person name is Sandra may be doctor or registered nurse I am not sure her behavior was very bad & she told me we can’t do anything here go to your primary care do for finding surgical doctor with very rude but position was very emergency that’s why I called 911 around 12.45 am after I did overdose pain killer ibuprofen " - Rabeya

Apr 21, 2023, 8:35 PM
Hollywood Presbyterian Medical Center: "I came in at 12am on a Friday morning. Fever and large abscess. I was experiencing tremendous pain, headaches and shortness of breath. After 2 hours I took a CT scan and blood work. Never got a follow up as promised. I asked for something to manage my pain and was told I had severe infection and they couldn’t put my IV on a chair I had to be in a bed. They called 8 people who got in after me with less severe symptoms. 12 hours later I was called back after I made a fuss about the wait and being skipped.

I was then Led to the back to an uncomfortable chair I’m w corner near the nurse table. Right in front of a room with a lady who arrived 6 hours after me with a UTI! Here I am swollen in pain for hours was told they did the wrong test hours ago and would have to do another CT. Then an IV was put in my arm in the chair (exactly like the said could not) yet with no fluid or anything. I was left for 2 hours with a needle sticking out my arm Still yet no pain meds or antibiotics no second test.

Throughout my experience threre every time I asked for an update, pain management, or even to get my vitals rechecked the staffs general answer was very callous “ we are busy and other people have waited 12-18 hours too” After I saw the doctor who was supposed to be treating me EATING at the nurse station not even worried about her responsibilities I asked to have the IV needle removed. They GLADLY removed it and said “fine since you can’t wait” SERIOUSLY?? Also made me sign a paper saying I could have brain hemorrhage, deep infections and death! If I left. Yet you left me sitting unattended with no treatment at all for almost 14 hours

There is no excuse for the lack of compassion for those who are in an emergency medical crisis. Unacceptable! I felt discriminated against and gaslighted for expressing my pain and asking reasonable questions. It is not the public’s fault you are short staffed nor is it acceptable to skip over people who have been waiting over 12 hours! Avoid this place there are horrible. The act more like correction officers than caretakers. I’m currently already in a bed at Cedars Hospital. 3 hours wait or less. High fever, infection was on the verge of septus. I would have literally died had I stayed at Hollywood Presbyterian! " - Jamaal

Dec 16, 2022, 11:14 PM
Hollywood Presbyterian Medical Center: "Horrible place no order everyone just does what they want no doctor no service people been her for 6 hours dieing I’m the waiting room just horrible " - Marco

Jan 04, 2020, 9:00 AM
Hollywood Presbyterian Medical Center: "I didn't die, that is the best I can offer up for HP." - Viola

Compare hospitals in Los Angeles County