Hoag Memorial Hospital Presbyterian Ratings
One Hoag Drive
Newport Beach, CA 92663
Phone: (949) 764-4624
Newport Beach, CA 92663
Phone: (949) 764-4624
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Hoag Memorial Hospital Presbyterian save lives? 7% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Hoag Memorial Hospital Presbyterian | National Average | |
|---|---|---|
| Heart Attack | 12.7% | 12.6% |
| Stroke | 10.2% | 13.9% |
| Heart Failure | 12.4% | 11.8% |
| Pneumonia | 17.4% | 18.2% |
Infectious Disease at Hoag Memorial Hospital Presbyterian
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 37 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 5 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 48mSerious cases where patients are admitted wait 1 hour and 52 minutes delay before admission to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: VERY GOOD
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
- Rooms and facilities are usually clean
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Hoag Memorial Hospital Presbyterian Stories
Nov 21, 2020, 6:51 PM
Hoag Memorial Hospital Presbyterian: "That's all the wait, had to wait 4 hours for a pain shot. Asked for an MRI on my back, could not stand - and was told "we're too busy for that". This is not a hospital, but make money and send them home." - George
Aug 01, 2020, 12:36 AM
Hoag Memorial Hospital Presbyterian: "My daughter has a broken are and was waiting for over 3 hours. She was in a lot of pain so I asked multiple nurses for tylenol. For over an hour I was told hold on while my 9 year old daughter was in tears from the pain. After an hour and asking the 5th person they said she will just have to wait. The worst experience ever...ended up calling a family member to pick up some tylenol and bring it to us in emergency. This is ridiculous " - Stacia
