Hills & Dales General Hospital Ratings
4675 Hill Street
Cass City, MI 48726
Phone: (989) 872-2121
Cass City, MI 48726
Phone: (989) 872-2121
Hospital Type: Critical Access Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Hills & Dales General Hospital save lives? 7% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Hills & Dales General Hospital | National Average | |
|---|---|---|
| Pneumonia | 19.5% | 18.2% |
Infectious Disease at Hills & Dales General Hospital
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 0 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 0 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 1h 22mSerious cases where patients are admitted wait 1 hour and 2 minutes delay before admission to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: POOR
Positive Patient Ratings
Some patients praise:- Rooms and facilities are usually clean
Negative Patient Ratings
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Hills & Dales General Hospital Stories
Mar 07, 2026, 2:08 PM
: "I HAVE BEEN TO MUNSON ER NUMEROUS TIMES AND ITS ALWAYS 8-12 HOURS WAIT." - Cook
Jul 17, 2025, 11:35 PM
Borgess Medical Center: "Ts longer than 3:30 " - Gate
Jul 17, 2025, 11:35 PM
Borgess Medical Center: "Ts longer than 3:30 " - Gate
Jul 17, 2025, 11:35 PM
Borgess Medical Center: "Ts longer than 3:30 " - Gate
Jun 03, 2025, 8:39 AM
Henry Ford Health Hospital: "Horrible inpatient servicee- right now... no food, no bath, doctor threatened patient if asked for bath again - they would be discharged- pt had clotts removed.. BBB and CMS complaints coming" - CLM
