Highline Medical Center Ratings
16251 Sylvester Road Sw
Burien, WA 98166
Phone: (206) 244-9970
Burien, WA 98166
Phone: (206) 244-9970
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Highline Medical Center save lives? 2% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Highline Medical Center | National Average | |
|---|---|---|
| Heart Attack | 12.2% | 12.6% |
| Stroke | 14.7% | 13.9% |
| Heart Failure | 11.4% | 11.8% |
| Pneumonia | 19.2% | 18.2% |
Infectious Disease at Highline Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 5 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 2 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 4h 11mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
No consistently positive ratingsNegative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Nurses often fail to communicate
- Doctors often fail to communicate with patients
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
- Rooms were often noisy at night
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Highline Medical Center Stories
Oct 06, 2022, 3:24 AM
Highline Medical Center: "We’ve been here 10 hours now …." - Rebecca
Mar 07, 2018, 2:57 PM
Highline Medical Center: "Went in to the ER for a 3inch cut on the top of my head 8 day ago. Was in the ER for over 4 hours and when they did work on my head the entire job took less than 2 minutes. As I was waiting I could over hear the doctor I was waiting for through the curtain talking with her coworkers about everything from fashion choices to her pregnancy. She looked like she could go into labor any minute.
Went to get the staples out today at my family doctor and he said this was one of the worse staple jobs he had seen. It was crooked and the skin was overlapping so it couldn't heal properly. The wound was infected and he ended up removing the staples reopening the wound and stitching it back together the right way. I'm now on antibiotics for a week to help with the infection. On the up side they were all real nice. " - Brady
Apr 19, 2016, 7:12 PM
Highline Medical Center: "Went to er last thursday eve with a sprained ankle i had an outstanding experience wait time was maybe 5 minutes was taken to a room Molly was great dr aviles was thorough and great dont remember the young mans name who fitted my cast but he asked me when he was through how was i getting home i drove and my car was far away so he told me i wasnt going to walk by myself to my car he got a wheelchair and pushed me to my car total time was about 1 and 1/2 hours i have never had a better hospital experience thank you" - susan
Apr 18, 2016, 10:13 PM
Highline Medical Center: "Went to er last thursday eve with a sprained ankle i had an outstanding experience wait time was maybe 5 minutes was taken to a room Molly was great dr aviles was thorough and great dont remember the young mans name who fitted my cast but he asked me when he was through how was i getting home i drove and my car was far away so he told me i wasnt going to walk by myself to my car he got a wheelchair and pushed me to my car total time was about 1 and 1/2 hours i have never had a better hospital experience thank you" - susan


