Highlands Medical Center Ratings
380 Woods Cove Road
Scottsboro, AL 35768
Phone: (256) 259-4444
Scottsboro, AL 35768
Phone: (256) 259-4444
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Highlands Medical Center save lives? 9% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Highlands Medical Center | National Average | |
|---|---|---|
| Heart Failure | 13.1% | 11.8% |
| Pneumonia | 19.7% | 18.2% |
Infectious Disease at Highlands Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 3 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 1 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 6mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Highlands Medical Center Stories
Jul 23, 2022, 5:05 PM
Highlands Medical Center: "I went we because I had severe pain in my big toe due to ingrown toe nail I told administration when checking in that I had a ingrown toe nail causing pain and needed to remove toenail after paying 500 dollars to see doctor and an hours wait the doctor told me that they don’t do ingrown toe nail removal all he could do would prescribe antibiotic that I needed to see podiatrist or go to the nail salon to fix toe nail if this was the case then why didn’t administration tell me that before taking 500 dollars for a prescription this was Saturday so I couldn’t see my primary care doctor who had removed toenail a year ago my toe had become very painful witch I went to Scottsboro er if they don’t remove ingrown toenail then why didn’t they say so before they took 500 dollars for doing nothing I wasn’t very happy I called Huntsville hospital er and they said they do remove ingrown toenails a shot of novocaine and a scapula to remove toe nail and the er doctor can’t do that in Scottsboro not impressed with doctor jones or highland medical" - Matthew
