High Point Regional Health System Ratings
601 N Elm St
High Point, NC 27261
Phone: (336) 878-6000
High Point, NC 27261
Phone: (336) 878-6000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does High Point Regional Health System save lives? 3% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at High Point Regional Health System | National Average | |
|---|---|---|
| Heart Attack | 13% | 12.6% |
| Stroke | 15.1% | 13.9% |
| Heart Failure | 13.8% | 11.8% |
| Pneumonia | 16.6% | 18.2% |
Infectious Disease at High Point Regional Health System
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 12 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 6 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 4h 4mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Nurses often fail to communicate
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
High Point Regional Health System Stories
Dec 04, 2021, 2:40 PM
High Point Regional Hospital: "I called 911 and had to wait 9 hrs to see Doc." - Karen
Mar 23, 2016, 1:55 PM
High Point Regional Hospital: "Im in emergency room awaiting my doctor to write me a prescription. I wantin to say they Dr Sheldon was fast and easy going. His scibe Mandy was polite as well. Thanks so much" - Nakisha


