Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Hi-Desert Medical Center Ratings

6601 WHITE FEATHER ROAD
Joshua Tree, CA 92252
Phone: (760) 366-6285

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Hi-Desert Medical Center save lives? 14% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack17%
Heart Failure13%
Pneumonia14%


Infectious Disease at Hi-Desert Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
8
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 22m

Non-critical cases where patient is discharged have total visit time of 2 hour and 24 minutes

Serious cases where patients are admitted have 3 hour and 57 minutes to be admitted, then an additional 1 hour and 37 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Hi-Desert Medical Center 4.35 out of 5 based on 27 ratings. 27 user reviews.


63% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Hi-Desert Medical Center Stories



Dec 05, 2022, 5:59 PM
Hi-Desert Medical Center: "I will never step foot back in JT Hospital again the nurses were so rude and unprofessional, I was there as a Covid patient with a heart condition the nurses treated me like I was a serial killer I asked to go to the bathroom and she threw my portable toilet in the room I had to pee in front of the whole staff with the window on the door opened, Not one of them offered me a blanket or anything else I was trying to be nice and they ignored me. Thank god for the Ambulance drivers who stopped me from crying and got me out of there to JFK and the nurse that rolled her eyes at me, well she is lucky I was sick" - Cynthia

Oct 04, 2022, 3:00 PM
Hi-Desert Medical Center: "I will never step foot back in JT Hospital again the nurses were so rude and unprofessional, I was there as a Covid patient with a heart condition the nurses treated me like I was a serial killer I asked to go to the bathroom and she threw my portable toilet in the room I had to pee in front of the whole staff with the window on the door opened, Not one of them offered me a blanket or anything else I was trying to be nice and they ignored me. Thank god for the Ambulance drivers who stopped me from crying and got me out of there to JFK and the nurse that rolled her eyes at me, well she is lucky I was sick" - Cynthia

Oct 04, 2022, 2:47 PM
Hi-Desert Medical Center: "I will never step foot back in JT Hospital again the nurses were so rude and unprofessional, I was there as a Covid patient with a heart condition the nurses treated me like I was a serial killer I asked to go to the bathroom and she threw my portable toilet in the room I had to pee in front of the whole staff with the window on the door opened, Not one of them offered me a blanket or anything else I was trying to be nice and they ignored me. Thank god for the Ambulance drivers who stopped me from crying and got me out of there to JFK and the nurse that rolled her eyes at me, well she is lucky I was sick" - Cynthia

Aug 29, 2022, 2:04 AM
Hi-Desert Medical Center: "Very dirty. Inattentive nursing staff. Doctors are good but all other personnel were sloppy, inattentive, non caring, terrible. I requested to go to Eisenhower where my primary doctor has privileges but ambulance crew said they had to take me to Joshua tree ER from yucca valley. I will have family take me to Eisenhower because can’t get ambulance crew to take me to Eisenhower. Why?" - Cheryl

Aug 29, 2022, 2:03 AM
Hi-Desert Medical Center: "Very dirty. Inattentive nursing staff. Doctors are good but all other personnel were sloppy, inattentive, non caring, terrible. I requested to go to Eisenhower where my primary doctor has privileges but ambulance crew said they had to take me to Joshua tree ER from yucca valley. I will have family take me to Eisenhower because can’t get ambulance crew to take me to Eisenhower. Why?" - Cheryl


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