Hi-Desert Medical Center Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Hi-Desert Medical Center save lives? 4% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Hi-Desert Medical Center	National Average
Heart Failure	13.1%	11.8%
Pneumonia	18.2%	18.2%

Infectious Disease at Hi-Desert Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1	0
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2	0

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 27m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: BELOW AVERAGE



Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Hi-Desert Medical Center Stories

Share your experience

Dec 05, 2022, 5:59 PM
Hi-Desert Medical Center: "I will never step foot back in JT Hospital again the nurses were so rude and unprofessional, I was there as a Covid patient with a heart condition the nurses treated me like I was a serial killer I asked to go to the bathroom and she threw my portable toilet in the room I had to pee in front of the whole staff with the window on the door opened, Not one of them offered me a blanket or anything else I was trying to be nice and they ignored me. Thank god for the Ambulance drivers who stopped me from crying and got me out of there to JFK and the nurse that rolled her eyes at me, well she is lucky I was sick" - Cynthia

Oct 04, 2022, 3:00 PM
Hi-Desert Medical Center: "I will never step foot back in JT Hospital again the nurses were so rude and unprofessional, I was there as a Covid patient with a heart condition the nurses treated me like I was a serial killer I asked to go to the bathroom and she threw my portable toilet in the room I had to pee in front of the whole staff with the window on the door opened, Not one of them offered me a blanket or anything else I was trying to be nice and they ignored me. Thank god for the Ambulance drivers who stopped me from crying and got me out of there to JFK and the nurse that rolled her eyes at me, well she is lucky I was sick" - Cynthia

Oct 04, 2022, 2:47 PM
Hi-Desert Medical Center: "I will never step foot back in JT Hospital again the nurses were so rude and unprofessional, I was there as a Covid patient with a heart condition the nurses treated me like I was a serial killer I asked to go to the bathroom and she threw my portable toilet in the room I had to pee in front of the whole staff with the window on the door opened, Not one of them offered me a blanket or anything else I was trying to be nice and they ignored me. Thank god for the Ambulance drivers who stopped me from crying and got me out of there to JFK and the nurse that rolled her eyes at me, well she is lucky I was sick" - Cynthia

Aug 29, 2022, 2:04 AM
Hi-Desert Medical Center: "Very dirty. Inattentive nursing staff. Doctors are good but all other personnel were sloppy, inattentive, non caring, terrible. I requested to go to Eisenhower where my primary doctor has privileges but ambulance crew said they had to take me to Joshua tree ER from yucca valley. I will have family take me to Eisenhower because can’t get ambulance crew to take me to Eisenhower. Why?" - Cheryl

Aug 29, 2022, 2:03 AM
Hi-Desert Medical Center: "Very dirty. Inattentive nursing staff. Doctors are good but all other personnel were sloppy, inattentive, non caring, terrible. I requested to go to Eisenhower where my primary doctor has privileges but ambulance crew said they had to take me to Joshua tree ER from yucca valley. I will have family take me to Eisenhower because can’t get ambulance crew to take me to Eisenhower. Why?" - Cheryl

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