Heywood Hospital Ratings
242 Green Street
Gardner, MA 01440
Phone: (978) 632-3420
Gardner, MA 01440
Phone: (978) 632-3420
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Heywood Hospital save lives? 4% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Heywood Hospital | National Average | |
|---|---|---|
| Stroke | 14.5% | 13.9% |
| Heart Failure | 12% | 11.8% |
| Pneumonia | 19.3% | 18.2% |
Infectious Disease at Heywood Hospital
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 0 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 0 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 2h 48mSerious cases where patients are admitted wait 4 hour and 47 minutes delay before admission to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
- Rooms and facilities are usually clean
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Heywood Hospital Stories
Jan 22, 2023, 7:04 PM
Heywood Hospital: "Left Leom ER and traveled west to Heywood. Big Mistake. NP Margot Wood stapled my knee laceration 20 times with zero pain management. It was a nightmare. Worst experience ever in 56 years of life. Do not accept treatment from Margot Wood NP in the ER. Ended up at the Wound Clinic at UMASS Worcester due to poor wound healing as a direct result of staples being done poorly. Several practioners confirmed that it was a poorly done job. Do not let this person treat you or your family members! " - Sarah
Jan 22, 2023, 7:04 PM
Heywood Hospital: "Left Leom ER and traveled west to Heywood. Big Mistake. NP Margot Wood stapled my knee laceration 20 times with zero pain management. It was a nightmare. Worst experience ever in 56 years of life. Do not accept treatment from Margot Wood NP in the ER. Ended up at the Wound Clinic at UMASS Worcester due to poor wound healing as a direct result of staples being done poorly. Several practioners confirmed that it was a poorly done job. Do not let this person treat you or your family members! " - Sarah
