Henry Ford Macomb Hospital Ratings
15855 Nineteen Mile Rd
Clinton Township, MI 48038
Phone: (586) 263-2300
Clinton Township, MI 48038
Phone: (586) 263-2300
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Henry Ford Macomb Hospital save lives? 1% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Henry Ford Macomb Hospital | National Average | |
|---|---|---|
| Heart Attack | 12.1% | 12.6% |
| Stroke | 16.6% | 13.9% |
| Heart Failure | 10.7% | 11.8% |
| Pneumonia | 16.8% | 18.2% |
Infectious Disease at Henry Ford Macomb Hospital
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 12 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 13 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 4h 24mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
No consistently positive ratingsNegative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Nurses often fail to communicate
- Doctors often fail to communicate with patients
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
- Rooms were often noisy at night
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Henry Ford Macomb Hospital Stories
Sep 13, 2022, 1:49 AM
Henry Ford Macomb Hospital: "I went into ER with severe back pain and both legs numb. I sat in ER for over 5 hours to get called back to a room to see it looked like a Third World Country. Patients in hallways lined up everywhere no patient privacy for such a huge hospital campus. They expected me to wait even longer when I was in severe pain from bilateral sacrolitiis, arthritis and spondylosis in my spine along with both legs numb. This is unacceptable. There was numerous patients that were taken back who could walk and had mild symptoms after waiting only an hour. I had to leave in tears as it was well over 19 hours since I had any type of pain medication. They took the wheelchair out and I had to use my walking stick as my legs were numb and could barely stand. I was heartbroken that I could not be seen but sitting in hallways revealing my medical history in front of other patients and knowing the confidentiality laws is unacceptable. I hope Henry Fords take my concerns and finds a better way to protect their patients. I am sorry I had to leave without treatment but my body could not handle any more waiting time." - Cheryl
Jan 04, 2022, 6:35 PM
Henry Ford Macomb Hospital: "My mom has been there over 8 hours and still hasn’t been seen. People that have arrived hours after her are being seen before her. She’s a diabetic and is very dehydrated " - Joe
