Henry Ford Health Hospital Ratings

2799 W Grand Blvd
Detroit, MI 48202
Phone: (313) 916-2600

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Henry Ford Health Hospital save lives? 1% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Henry Ford Health HospitalNational Average
Heart Attack12.9%12.6%
Stroke13%13.9%
Heart Failure11.5%11.8%
Pneumonia18.3%18.2%



Infectious Disease at Henry Ford Health Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
72
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
10



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 35m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Henry Ford Health Hospital Stories



Sep 09, 2022, 10:42 AM
Henry Ford Hospital: "Been stuck in a hallway waiting to be seen at the ER for over 10 hours" - Anthony

Jul 22, 2022, 1:36 PM
Henry Ford Hospital: "Been waiting for 4 hours to go back to be seen from ER & im having a miscarriage " - Diamonique

Mar 22, 2022, 2:31 AM
Henry Ford Hospital: "I arrived Today 4:30p.m. And the time now is 2:30 a.m. and I still Have not been seen! I am In pain and I am Irritated with how HF has people waiting for hours with no answers " - Charity

Mar 14, 2022, 4:34 PM
Henry Ford Hospital: "These er wait times are horrible. 3 hours and 4 minutes " - Tee

Jul 20, 2021, 12:44 AM
Henry Ford Hospital: "I am at 6.5 hours right now, just got a bed and was told a few more hours to see a doctor. How is this even possible? Either schedule more doctors or send incoming patients to hospitals who can see people quicker. This isn’t patient care, this is an atrocity to be made to wait from 6pm to midnight with no food water or care!" - Bethka


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