Henry County Hospital Ratings

1600 East Riverview Avenue
Napoleon, OH 43545
Phone: (419) 592-4015

Hospital Type: Critical Access Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Henry County Hospital save lives? 18% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Henry County HospitalNational Average
Heart Failure16.4%11.8%
Pneumonia20.2%18.2%



Infectious Disease at Henry County Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
0
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
0



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 1h 48m

Serious cases where patients are admitted wait 1 hour and 3 minutes delay before admission to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: VERY GOOD

Positive Patient Ratings

Some patients praise:
  • Nurses usually respond quickly when patients need help
  • Doctors usually communicate well with patients
  • Patients usually receive help when they request it
  • Rooms and facilities are usually clean

Negative Patient Ratings

    No consistently negative reviews



    Footnotes:

    1C Diff Mortality Rate
    2MRSA Mortality Rate



    Henry County Hospital Stories



    Jul 16, 2026, 9:03 PM
    Uh Cleveland Medical Center: "In ER waiting 10 hours. Ridiculous" - Cf

    May 01, 2026, 1:16 PM
    Lake Health Beachwood Medical Center: "Er is closed" - Karen

    Apr 21, 2026, 2:26 PM
    : "My husband possibly has a bowl blockage in here sinc11:00 AM. It is now 2:25 PM! Considering leaving & going to an emergency that actually take care of patients! " - Mary

    Oct 01, 2025, 11:04 PM
    : "My daughter has severe pain caused by endometriosis. The dr wouldn't see her an told her to go to ER. She arrived at 3 pm on Wed. Ultrasound, blood work/, urine tests were all done in tbe first hour. Ee sat in the waiting room until 945. In a room finally, got pain meds an discharged by 1130 pm. There were ambulances coming constantly. We just had to wait it out. Sucks that medical dra can't or won't prescribe pain meds, even a couple doses so people end up in er." - Tresea

    Sep 04, 2025, 2:32 AM
    Mercy Medical Center: "Been waiting over 6 hours " - Blaise


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