Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Henrico Doctors' Hospital Ratings

1602 SKIPWITH ROAD
Richmond, VA 23229
Phone: (804) 289-4500

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Henrico Doctors' Hospital save lives? 4% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack15%
Heart Failure11%
Pneumonia11%


Infectious Disease at Henrico Doctors' Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
84
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
16


Emergency Room Wait Time Ratings

Time until initial exam: 0h 16m

Non-critical cases where patient is discharged have total visit time of 2 hour and 14 minutes

Serious cases where patients are admitted have 2 hour and 58 minutes to be admitted, then an additional 1 hour and 56 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Henrico Doctors' Hospital 4.7 out of 5 based on 28 ratings. 28 user reviews.


72% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Pain was usually controlled for patients

Negative Patient Ratings

  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Henrico Doctors' Hospital Stories



Mar 15, 2023, 10:00 PM
Henrico Doctors' Hospital: "THANK YOU TO DOCTOR THACKSTON TODAY! You are kind, patient and treated us like family today. The ER needs you!" - MamaOfTwo

Feb 04, 2023, 8:50 PM
Henrico Doctors' Hospital: "HARD working, friendly ER staff. I don't think I saw them sit down once during my four hour stay. Keep up the good work." - LadyBug

Jan 03, 2023, 9:37 PM
Henrico Doctors' Hospital: "Why is a medic kid doing triage?" - Ronda

Jan 03, 2023, 9:37 PM
Henrico Doctors' Hospital: "Why is a medic kid doing triage?" - Ronda

Apr 21, 2016, 11:29 PM
Henrico Doctors' Hospital: "I Was there last night they did pointless test that I told them the answers to I came in pain they put me in a bed left me there for hrs I left in more pain then when I came In they did nothing and now they are going to bill me for doing nothing the only nice thing I can say is the girl that checked me in was nice and the one who put the iv in they never used was efficient. I'm at home and still in pain so overall bad experience. Angry" - mandy


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