Hennepin County Medical Center Ratings

701 Park Avenue
Minneapolis, MN 55415
Phone: (612) 873-6422

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Hennepin County Medical Center save lives? 4% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Hennepin County Medical CenterNational Average
Heart Attack12.8%12.6%
Stroke14.1%13.9%
Heart Failure11.8%11.8%
Pneumonia15.5%18.2%



Infectious Disease at Hennepin County Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
16
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
8



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 32m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Hennepin County Medical Center Stories



Jan 16, 2020, 9:34 PM
Hennepin County Medical Center: "HCMC is the best hospital I have ever been admitted to in the past. Their physicians are quite brilliant and open to answer any question one might have. They are very careful with everything related to infection, which particularly greatly appreciate.

I have been a patient at Mayo clinic and Johns Hopkins hospital in the past. If I had my druthers in the situation of having private insurance, I'd rather be admitted to HCMC than any other hospital nationwide. I believe HCMC is one of the safest hospitals in the United States and their recent mortality statistics support my bias. "
- Robert


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