Hca-Healthone Dba Swedish Medical Center Ratings

501 E Hampden Ave
Englewood, CO 80113
Phone: (303) 788-5000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Hca-Healthone Dba Swedish Medical Center save lives? 18% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Hca-Healthone Dba Swedish Medical CenterNational Average
Heart Attack11.8%12.6%
Stroke10.8%13.9%
Heart Failure9.6%11.8%
Pneumonia15.8%18.2%



Infectious Disease at Hca-Healthone Dba Swedish Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
22
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
3



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 29m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Hca-Healthone Dba Swedish Medical Center Stories



Jun 09, 2017, 10:22 PM
Swedish Medical Center: "I recently had to visit the ER at Swedish Medical Center for a broken wrist. My first complaint was about parking. I followed signs for emergency parking since i was driving and I ended up in an area with only handicapped parking so I proceeded into the parking garage which was my only option other than backing up. After driving through the parking garage and out the other side to find there was no parking, I ended up parallel parking on the street. Once that feat was accomplished, I entered the ER and was instructed to put all of my belongings in a bin and sign myself in at the kiosk-This is an ER and I was holding my left broken wrist with my good hand and now I had to carry a bin and sign myself in. I felt like I was at the airport but at least people at the airport assist you at the kiosk. I didn't have my glasses so I couldn't see the screen well. Fortunately, A nice guy who was there with another person checking in offered to help me. Just as I was about done at the kiosk, the checkin lady told me she could help me and I should cancel out of the kiosk. I'm glad I wasn't having a heart attack because I would have been dead by then. Once admitted, all the nurses and doctors were great but I have to mention that they don't provide enough options for pain meds. I had to ask for something not as strong as OxyContin to take home- otherwise that was the first recommendation for pain meds and we wonder why there is an epidemic. Just had to share this experience since Walmart has better greeters and helpers upon entering than the ER at Swedish." - Karen


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