Hca Florida Jfk Hospital Ratings

5301 S Congress Ave
Atlantis, FL 33462
Phone: (561) 965-7300

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Hca Florida Jfk Hospital save lives? 8% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Hca Florida Jfk HospitalNational Average
Heart Attack11.9%12.6%
Stroke12.1%13.9%
Heart Failure10.4%11.8%
Pneumonia17.7%18.2%



Infectious Disease at Hca Florida Jfk Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
11
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
6



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 39m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: BELOW AVERAGE

Positive Patient Ratings

No consistently positive ratings

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Doctors often fail to communicate with patients
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Hca Florida Jfk Hospital Stories



Aug 12, 2025, 11:40 AM
Hca Florida Jfk Hospital: "y first time here. I was treated immediately wiht kindness All of the staff were considerate. Dr Aswad who admited me was so very kind. He saw me in my room each day. Utlike another facility where I never saw an MD only NPs and PAs . the nurses on 3/NW were great. M. Flore was one. Hopefully I never return, unlikely at my advanced age. Thank you all for a job well done. Food was good. " - Patricia

Mar 28, 2025, 3:15 PM
Hca Florida Jfk Hospital: "

I had an outstanding experience at HCA Florida JFK. I visited the ER last night due to severe nausea, flu-like symptoms, and an inability to keep fluids down, which caused my blood pressure to spike since I couldn’t take my medication. From the moment I walked in, I was treated with exceptional kindness and efficiency.

The staff wasted no time in getting me the care I needed. I was seen immediately, and within just an hour and a half, I had received IV fluids and anti-nausea medication, allowing me to start feeling better right away. The level of professionalism, compassion, and prompt attention I received was truly remarkable.

I have never been to an emergency room that operated with such efficiency while maintaining such a high level of care. I am incredibly grateful for the treatment I received and wouldn’t hesitate to return if needed. I highly recommend HCA Florida JFK to anyone in need of urgent medical care!"
- Judith

Mar 28, 2025, 3:15 PM
Hca Florida Jfk Hospital: "

I had an outstanding experience at HCA Florida JFK. I visited the ER last night due to severe nausea, flu-like symptoms, and an inability to keep fluids down, which caused my blood pressure to spike since I couldn’t take my medication. From the moment I walked in, I was treated with exceptional kindness and efficiency.

The staff wasted no time in getting me the care I needed. I was seen immediately, and within just an hour and a half, I had received IV fluids and anti-nausea medication, allowing me to start feeling better right away. The level of professionalism, compassion, and prompt attention I received was truly remarkable.

I have never been to an emergency room that operated with such efficiency while maintaining such a high level of care. I am incredibly grateful for the treatment I received and wouldn’t hesitate to return if needed. I highly recommend HCA Florida JFK to anyone in need of urgent medical care!"
- Judith

Aug 13, 2023, 2:12 PM
Jfk Medical Center: "We went to the emergency room on Monday August 7th for an injury sustained the day before at my home in VA. We landed in Florida and picked JFK based on wait times. Little did we know how quickly we were seen and what great care the staff and doctors took care of me. Thank you especially to Dr. Steven Keehn. Thanks!!!" - Jake

Aug 13, 2023, 2:12 PM
Jfk Medical Center: "We went to the emergency room on Monday August 7th for an injury sustained the day before at my home in VA. We landed in Florida and picked JFK based on wait times. Little did we know how quickly we were seen and what great care the staff and doctors took care of me. Thank you especially to Dr. Steven Keehn. Thanks!!!" - Jake

May 14, 2023, 2:55 PM
Jfk Medical Center: "Nurse wennie is very impatient, she seem prejudice I really don’t like her attitude and she treated my grandmother very bad." - Thornton

Apr 13, 2021, 7:06 PM
Jfk Medical Center: "It is nice and clean like a hospital should be. The staff is rather friendly BUT they do not communicate Vital Information to you. Food is mundane." - Felecia


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