Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Hartford Hospital Ratings

80 SEYMOUR STREET
Hartford, CT 06102
Phone: (860) 545-5000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Hartford Hospital save lives? 2% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack14%
Heart Failure13%
Pneumonia11%


Infectious Disease at Hartford Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
264
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
32


Emergency Room Wait Time Ratings

Time until initial exam: 1h 20m

Non-critical cases where patient is discharged have total visit time of 3 hour and 52 minutes

Serious cases where patients are admitted have 5 hour and 10 minutes to be admitted, then an additional 2 hour and 58 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Hartford Hospital 4.65 out of 5 based on 20 ratings. 20 user reviews.


66% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Pain was usually controlled for patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Hartford Hospital Stories



Sep 29, 2020, 8:50 AM
Hartford Hospital: "Walked in for mental health help and was treated like a criminal. Was left for 10 hours and no psych team ever came. I demanded discharge papers, they called police (4) of them. I told them I came here for help and yet I'm fearing for my safety. They are grossly incompetent. " - Theresa-lynn

Jun 22, 2017, 1:07 AM
Hartford Hospital: "Worst ER experience I have had. Spent 5 hours in ER, machines beeping and no one comes to check. Finally a doctor walking by showed me how to stop the beeping. Now the heparin drip has stopped because of machine shutting down. Again beeping for 20 min, no one checks. Called about IV needle problem at 9pm, dr came in and then went to nurse about it. Now 1 am and still nothing done about it. Any other hospital I have been in they have been in within 2/3 min of the machine beeping. Also overheard an elderly gentleman talking to them about why it takes 3 hrs to check someone out. Next time I will make sure we go to Yale, where the nurses care about their patients. When the bill comes in, think I need to deduct for my services that I had to reset machines, " - Cathy

Sep 17, 2015, 5:16 PM
Hartford Hospital: "my husband went there for a wound after having surgery an he was in lots of pain an he was in the ER waiting for 15 hrs before getting seen an then another 5 hrs in a room for the drs just to say that he is getting admitted ... and not only that he suppostly had a bacteria in his blood they gave his antibiotics for about 5 days in IV for them to say he never had the bacteria that it was ALL A MISTAKE SMH HARTFORD HOSPITAL IS A HELL HOLE " - Jose


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