Harris Health System Ratings

2525 Holly Hall
Houston, TX 77054
Phone: (713) 566-6417

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Harris Health System save lives? 15% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Harris Health System	National Average
Heart Failure	10.3%	11.8%

Infectious Disease at Harris Health System

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	19
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	12

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 6h 39m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:

Doctors usually communicate well with patients

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Nurses often fail to communicate
Patients often don't receive help when they request it
Facilities are sometimes dirty

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Harris Health System Stories

Nov 19, 2014, 5:31 PM
Harris Health System: "THIS system sucks really bad " - LeRoy

Compare hospitals in Harris County