Harper University Hospital Ratings
3990 John R Street
Detroit, MI 48201
Phone: (313) 745-6211
Detroit, MI 48201
Phone: (313) 745-6211
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Harper University Hospital save lives? 18% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Harper University Hospital | National Average | |
|---|---|---|
| Heart Attack | 13.2% | 12.6% |
| Stroke | 12.6% | 13.9% |
| Heart Failure | 7.3% | 11.8% |
| Pneumonia | 14.8% | 18.2% |
Infectious Disease at Harper University Hospital
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 15 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 3 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 26mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: BELOW AVERAGE
Positive Patient Ratings
No consistently positive ratingsNegative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Nurses often fail to communicate
- Doctors often fail to communicate with patients
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
- Rooms were often noisy at night
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Harper University Hospital Stories
Jul 18, 2023, 7:56 PM
Harper University Hospital: "I waited August 2022 in emergency for 13 hours and never got called the staff was rude to everyone that came in especially if they asked how it would be when they would get called in the back for a doctor. People were vomiting and falling out. Most folks left after 5-7 hours. I went home called a doctor who called 911. I was rushed to Sinai grace they immediately took me and found out my gallbladder burst and had to emergency surgery. My next visit was April 2023 wait time was all day 8 hours even with doctor referral to be seen and admit. The front desk check in was very rude. I watched them change shifts 3 times. I was admitted the next 7am and by 7 pm discharged after" - Lauren
Sep 22, 2022, 8:12 PM
Harper University Hospital: "I was at the er with a friend recently. Dr ask personal question in from of other patients. No privacy. Also all the black patients were treated in the hallway. No rooms. Place dirty. White nursing staff ignored one black lady as if she didn't hear but was looking at her face when she asked the question. Will never go back this place has gone extremely down. My friend had to go to the er the next day and was treated with kindness and respect. He is much better now got the care he deserved and needed." - Cheryl
Mar 25, 2021, 4:36 PM
Harper University Hospital: "I'm hoping this ain't a 3 hr wait.looks like its moving quickly.." - Andrew
