Hallmark Health System Ratings
585 LEBANON STREET
Melrose, MA 02176
Phone: (781) 979-3000
Melrose, MA 02176
Phone: (781) 979-3000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Hallmark Health System save lives? 7% better than the national average, based on the overall mortality rate for critical illnesses.Mortality Rate | |
---|---|
Heart Attack | 16% |
Heart Failure | 10% |
Pneumonia | 10% |
Infectious Disease at Hallmark Health System
Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.
Infectious Disease | Cases |
---|---|
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2 | 68 |
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3 | 0 |
Emergency Room Wait Time Ratings
Time until initial exam: 0h 29mNon-critical cases where patient is discharged have total visit time of 2 hour and 4 minutes
Serious cases where patients are admitted have 2 hour and 46 minutes to be admitted, then an additional 1 hour and 27 minutes delay before leaving to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Rating: AVERAGE
Hallmark Health System
4.6
out of 5
based on 25 ratings.
25 user reviews.
67% of patients rate the hospital excellent
Positive Patient Ratings
Some patients praise:- Pain was usually controlled for patients
Negative Patient Ratings
Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate
Hallmark Health System Stories
May 26, 2022, 11:36 PM
Hallmark Health System: "I been here in the ER 4 1/2 hours and haven’t been seen yet" - Fancy
Apr 05, 2022, 10:22 PM
Hallmark Health System: "This wait till is a LIE! I’ve been sitting in the waiting room for over 5 hours! There are a lot of people that have been waiting even longer! Absolute disgrace!" - Jacqueline
Jan 04, 2021, 1:19 PM
Hallmark Health System: "Try to get a referral to a doctor that is approved provider on my insurance, but they wont approve anyone out side their Hallmark Health System. Amazing I'm the customer I pay the $750 per month out of my pocket and they are the provider allowed to hold me hostage. Well you win I will just change to a primary doctor outside of Hallmark Health so you just lose another insured head. Hope it was worth it!!! " - Dan