Hackensackumc Mountainside Ratings

Montclair, NJ 07042
Phone: (973) 429-6000

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Hackensackumc Mountainside save lives? 7% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack15%
Heart Failure10%

Infectious Disease at Hackensackumc Mountainside

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3

Emergency Room Wait Time Ratings

Time until initial exam: 1h 3m

Non-critical cases where patient is discharged have total visit time of 3 hour and 0 minutes

Serious cases where patients are admitted have 3 hour and 0 minutes to be admitted, then an additional 2 hour and 30 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Hackensackumc Mountainside 4.45 out of 5 based on 29 ratings. 29 user reviews.

61% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Pain was usually controlled for patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty

1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate

Hackensackumc Mountainside Stories

Nov 14, 2019, 10:59 AM
Raritan Bay Medical Center: "I had gone for D & C Hysterescopy procedure and the staff of Raritan Bay Medical Center took utmost care of me before,during and aftercare procedure. I was very satisfied with the doctors and nurses treatment. My best experience so far. " - premila

Dec 02, 2018, 12:02 PM
Saint Peter's University Hospital: "I have NO IDEA where St. Peters University Hospital it getting their stats on ER wait times!! Almost every time my mother is transported via ambulance to the waiting room, it is a guarantee that we are in the ER for 9 - 10 hours before being admitted! This is total nonsense! One time they even wanted to send her home on antibiotics for a severe UTI; when they have on record that the only antibiotics she can take are the ones via I.V.

Unfortunately, NO ONE reads anymore!!! NO ONE reads my notes and or the previous hospital notes!"
- Michelle

Apr 04, 2018, 1:51 AM
Overlook Hospital: "Son was experiencing appendicitis symptoms and in pain. Walt time was over 2 hours. Staff didn't seem too concerned when ee asked if he could be seen. Very disappointing service for an emergency room. The wait times are too long and the staff uncaring. So I have to sit and watch my son in pain and wait and wait. " - MC

Mar 22, 2017, 4:48 AM
Virtua Memorial Hospital Of Burlington County: "It's now 4:38am..I brought my sister to the emergency room before 11pm..she is just now seeing the doctor for the first time..this is ridiculous..the ER WAITING TIME on the website is a bunch of crap..spent all this money making fast track and upgrades and for what..thank God for small favors..mind you there was a total of 9 patients since I came including the ambulance arrivals..the time management here is horrible..a life could be at risk because of the timing and lack of concern and/or care for the patients.." - kaiya

Mar 09, 2017, 7:50 AM
: "Worst experience ever! They wouldn't even attempt to treat me. Just shoved drugs at me and sent out the door. " - Eric

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