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Greenbrier Valley Medical Center Ratings

202 MAPLEWOOD AVENUE PO BOX 497
Ronceverte, WV 24970
Phone: (304) 647-4411

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Greenbrier Valley Medical Center save lives? 8% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack16%
Heart Failure10%
Pneumonia10%


Infectious Disease at Greenbrier Valley Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
0
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 24m

Non-critical cases where patient is discharged have total visit time of 2 hour and 13 minutes

Serious cases where patients are admitted have 2 hour and 31 minutes to be admitted, then an additional 1 hour and 52 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Greenbrier Valley Medical Center 4.55 out of 5 based on 35 ratings. 35 user reviews.


63% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Greenbrier Valley Medical Center Stories



Dec 10, 2023, 2:31 AM
: "We arrived at 9:30pm to get check out for a migrane headache. Simple dr sees you and they decide to give you something or not. It is now 2:30am and we haven't seen anyone except the triage nurse twice. We are still here" - Cierra

Nov 09, 2023, 8:09 PM
City Hospital: "9 hour or more wait" - Shane

Sep 04, 2023, 1:56 PM
Ohio Valley Medical Center: "This hospital OVMC Wheeling WV is being demolished and it closed " - Rita

Sep 04, 2023, 1:46 PM
West Virginia University Hospitals: "Have a bone infection for 3 years now after surgery. WVU is incompetent to resolve the infection and does not refer to other institutions, causing great pain, suffering, poor quality of life and continuous infusions of ineffective antibiotics. The medications are toxic to kidneys.
All attempting to keep this patient at WVU. No chance for another out of WVU facility referral to find the real cure and answers.
Poor infection prevention."
- RD

Dec 25, 2022, 11:08 PM
Wheeling Hospital: "Worst ER ever. Rude front desk staff. There for over 5 hours. Never saw a Dr. I am a Chemo patient and was sent by my cancer Dr. NP dropped the ball. HIPAA violations out in the waiting room by Drs. Rude front desk staff. There 5 hours. Test that were said had to be taken and fluid was never given in 5 hours. NP lied and forgot about me. Saw her for five minutes. Saw at 4:30 in the waiting room. This was 12:15pm. NP then said other test would be run and fluids given and out of there in 1hour. Going on six still no test she mentioned or fluids. They couldn’t find her. I am a Chemo patient sent down by my cancer Dr. Worse ER ever. Shame on the CEO and the ER Drs for terrible no empathy care. IV therapist who assessed my port was the best. I cried after more than 5.5 hours and never was seen. That ER needs serious help. I should have went to Martins Ferry they r more professional but I went here because my white blood count needed to go up stairs. My report on my phone says she found nothing. NP. The next day I had fluids, Pepsid, predisone and a z pac. But nothing was wrong. Don’t hire this NP she forgot. Glad it wasn’t worse. Admit Wheeling hospital like a lot of your employees do that your ER sucks. If this CEO cares he can call for more details. I am a patient there. Shame on all of u. You treat people terrible there. Admit u dropped the ball! Calling Medicare to report the HIPAA and poor conditions. " - Wendy


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